Territory Manager

Responsibilities

Work within all established safety guidelines, ensuring that safety policies and procedures are always adhered to, and that work deemed unsafe is not performed.

Ensure world-class customer service is provided to both internal and external customers.

Establish rapport and develop solid relationships with key customer contacts and vendors.

Meet and exceed sales and margin targets, including monthly forecasts and annual budget.

Prospect for and acquire new business at all volume levels by promoting the total filtration management concept, focusing on those accounts with annual volume greater than $5k.

Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration

Organize and prioritize responsibilities to ensure effective and efficient territory coverage.

Evaluate filter applications for value optimization and solution presentation.

Complete the required weekly sales call activity, including:

A minimum of 15 face-to-face sales calls during the prime selling hours of 7 AM – 3 PM

Additional cold calls around the face-to-face “anchor” calls

Prospect phone calls.

Regularly utilize CRM software to ensure customer contacts are maintained, customer-related sales call activities are documented, value-added services/cost savings are recorded, and opportunities are actively managed through the Lifecycle of the sale.

Develop solid technical skills by participating in all companies and vendor-sponsored product training, as well as utilizing other resources for self-study

Generate timely and accurate quotes utilizing the company’s business system.

Utilize the TFS catalog and the media library for presentations to key purchasing personnel.

Support company initiatives in the areas of marketing, sales, and training

Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporation.

Maintain monthly expense and mileage reports.

Utilize auto-generated reports to understand, manage, and develop business to ensure you are following pricing, margin, CRM, and other expectations.

Understand and utilize TFS business systems.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Excellent oral and written communication skills utilizing the English language

Good attention to detail with timely follow-up skills

Professional appearance and behavior

Solid organizational skills with the ability to prioritize effectively

Strong computer skills, including Microsoft Office with proficiency in Outlook, Word, and Excel

Ability to work effectively under pressure and manage multiple assignments simultaneously

Effective time management skills

Meet appropriate deadlines, be responsive and accessible

Accurate and results-oriented

Commitment to providing exceptional customer service to both internal and external customers

High mechanical aptitude with the ability to quickly grasp technical information.