Site Reliability Engineer

About Flowdesk

At Flowdesk, we are building the infrastructure powering the next era of global finance. As a full-service digital asset trading and technology firm, we provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision, transparency, and scale. Flowdesk combines expertise from traditional finance, algorithmic trading, and blockchain technology to deliver always-on trading capabilities across the digital asset ecosystem.

Founded in 2020, we are a global team supporting institutions, exchanges, and token issuers to enable a  tokenized financial markets ecosystem.

Why join Flowdesk? You’ll be joining a company operating at the intersection of finance, technology, and crypto; solving complex market problems, building critical infrastructure, and helping shape how digital assets connect to global liquidity. We move fast, think long term, and work with a strong ownership mindset across engineering, trading, product, operations, and business teams.

Role Description

As a Core SRE Engineer at Flowdesk, you will be at the heart of our infrastructure operations, responsible for the reliability, performance, and scalability of our global high-frequency trading platform.

Reporting to Flowdesk's head of Infrastructure and working in close collaboration with the Engineering, Trading, and Data teams, you will play a crucial role in maintaining, enhancing, and scaling the critical systems that power our operations. 

Key Responsibilities

Infrastructure Management & Reliability

• Maintain and optimize critical infrastructures including , cloud infrastructures, data pipelines, and core trading systems
• Monitor and optimize network infrastructure to ensure peak performance and minimal downtime
• Ensure reliability, security, scalability, and performance of the company's essential systems
• Participate in day-to-day operational activities and incident management

Kubernetes & Orchestration

• Develop and maintain in-house Kubernetes operators to manage our evolving stack
• Manage containerized workloads and ensure smooth deployments

Automation & DevOps

• Improve and add new features to our CI/CD systems (FluxCD, Github Actions, Python scripting)
• Implement robust monitoring solutions using Prometheus, Grafana, and similar technologies
• Advance DevOps practices, application-level reliability, and observability

Collaboration & Innovation

• Engage with Flowdesk's teams to understand their needs and deliver technical solutions
• Provide technical support that enhances operational capabilities across teams
• Propose improvements and bring innovative ideas to enhance performance and reliability
• Explain technical concepts effectively to non-technical stakeholders

Requirements

Essential Experience

• Bare Metal Infrastructure: Deep proficiency with bare metal deployments, cloud architectures, network configurations, and Terraform provisioners
• Kubernetes Expertise: Deep experience with Kubernetes architecture globally
• Systems & Network Management: Knowledge of network infrastructure administration, especially for ultra-low latency setups and interconnects.

• Cloud Infrastructure: Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible)

• Cloud Infrastructure: Experience with cloud services (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible)
• Monitoring & Observability: Hands-on experience with monitoring solutions (Prometheus, Grafana) and implementing proactive detection systems

Highly Valued

• Experience with CI/CD pipelines, FluxCD, and Github Actions
• Comfortable coding in languages like Golang, Rust, or Python for infrastructure automation and tooling
• DevOps methodologies and practices
• Experience working in a trading or high-frequency trading environment
• Experience with ultra-low latency systems and network optimization
• Knowledge of FinOps and cost optimization strategies
• Performance tuning in high-throughput environments

Personal Attributes

• Excellent communication skills with ability to explain complex technical concepts to non-technical audiences
• Strong organizational and time management skills with ability to prioritize urgent tasks and meet deadlines
• Methodical and disciplined approach to problem-solving
• Strong interest in technology and eagerness to learn new technologies and concepts
• Ability to work effectively in an international, fast-paced environment

Company Culture & Values

• Take Action & Own the Mission
• Be of Service & Contribute
• Innovate, Create Value, & Be Courageous
• Act with Integrity & Respect

Benefits

• International environment (English is the main language)
• 100% health coverage
• Team events and offsites
• Annual remote work allowance of 10 business days following successful probation completion
• Medical insurance support up to 400 SGD monthly per family member
• 25 days of paid time off annually

Recruitment Process

Our process is consistent across all engineering roles and is designed to assess genuine technical depth. Candidates should expect the following stages:

• Stage 1: Talent Acquisition - Background and motivations
• Stage 2: Head of infrastructure - Technical Discussion
• Stage 3: Infrastructure Team - Technical and Cultural
• Stage 4: Head of Talent Strategy