Field Service Technician

Role Summary:

The Mechanical Field Service Technician will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers’ locations. Flowserve counts on Field Service Techs to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services. This position will maintain and operate a Company tool truck for customer support for onsite repairs.

Responsibilities and Requirements

• Make direct, in-person service calls in response to customer requests.
• Assess mechanical problems and take actions to resolve promptly
• Work side-by-side with our customer’s personnel, and lead work crews as required. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly, installing mechanical seals, changing seal faces/gaskets/O rings.
• Able to travel, including globally, for extended periods of time if needed.
• Check equipment prior to start-up and assess start-up performance
• Train customers in the proper procedures for operating and maintaining Flowserve products
• Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
• Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged Communicate by word and actions Flowserve’s values for ethics, safety, and quality.

Qualifications

• Skilled in the repair of Flowserve’s large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals.
• Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
• Excellent ability to read and interpret blueprints, engineering drawings, and schematics
• Must be able to travel 70% of the time with frequent overnight stays required
• Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

Preferred Experience/Skills

• Five or more years of experience in mechanical field of service, specifically repairing pumps
• Must have an active clean driver’s license with a good driving record to pass a DOT physical, will drive company tool trucks.
• High School diploma or GED equivalent.
• Capable in Outlook, Word, and Excel

What We Can Offer You At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in. Our benefits include:

• Competitive Salary
• Medical, Dental & Vision Insurance
• Retirement Planning & Financial Wellness Resources
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Short- and Long-Term Disability
• Parental Leave
• Life, Supplemental Life, Child, Spousal, and AD&D Insurance

*Benefits vary by job, location and/or collective bargaining agreement.

If this sounds like the opportunity that you have been looking for, please click Apply.