Technical Implementation Manager

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.a

The Opportunity:

Flywire is seeking an experienced, self-motivated Technical Implementation Manager to join our dynamic and growing team. The Technical Implementation Manager will engage with a larger Flywire project team and the client to implement real time integrations, as well as build out the test and production environments, jobs, and files specs. If you have experience in student financial services, front and backend configuration of complex systems, SaaS based integrations, and want to launch your career in the exciting world of Fintech this is the role for you!

Key Responsibility:

The main objective of the Technical Implementation Manager role is to understand the technical architecture of our ecommerce platform, configure and test client environments, and set up file specifications and corresponding jobs.

• Using your technical expertise, partner with the implementation team on all aspects of building out our product solutions for higher education
• Using your technical knowledge, system tools and processes, ensure client integrations, system performance, quality, and responsiveness of our applications meets Flywire standards
• Schedule and conduct client technical meetings with school IT teams to share product knowledge, configure system preferences, and ensure integrated solutions meet client needs
• In partnership with product management and engineering, produce, maintain, and disseminate technical product documentation for both internal and external partners
• Contribute to the product vision by collaborating with the customers, Product Manager, and stakeholders
• Help contribute to an ever improving culture and customer experience every day

Here’s What We’re Look For:

• 4+ years experience in technical software and middleware Implementations (required)
• Experience in Single Sign On integration, with specific knowledge with CAS and SAML
• Experience in configuring, implementing, and integrating software or middleware in a customer facing role (required)
• Experience in technical and functional documentation creation and upkeep
• Knowledge of Higher Education ERPs- PeopleSoft, Banner, Colleague, and Workday (Preferred)
• Quality Assurance experience and training
• Experience in fintech or the payment industry is desired

Technologies We Use:

• JIRA, Sumologic, Java, Javascript, CAS, SAML, SFTP, Tomcat, Twitter Bootstrap, and MySQL

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, colour, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.