Plan Review Consultant I

The Plan Review Consultant I is the entry level within the Plan Review Consultant job family and requires supervision and extensive mentoring. Under close supervision, the incumbent's main responsibility is to provide FM Global's best loss prevention advice related to the review of standard construction, equipment, occupancy and fire protection plans and drawings. The incumbent will also provide proactive guidance to clients/contractors/project engineers in both verbal and written communication to support and facilitate successful plan review services in a professional and helpful manner consistent with established processes, guidelines, Operating Standards and Operating Requirements.

Consult with the plan submitted to provide timely and accurate loss prevention advice and guidance in advance of project deadline(s) while striving for transparency towards having minimal to zero HPR-type recommendations throughout and upon project completion. Interact with Engineering Technical Consultants and team members across the assigned territory (including DSPs/PCs/Field Engineers) daily/as needed and follow best practices to meet Service Level Objectives while providing high levels of client engagement and satisfaction. Incumbents require strong customer service and technical skills. Operates as a vital member of the Consulting and Technical Solutions team focused on providing the most positive customer experience possible. Routinely coordinates and collaborates with Engineering Technical Consultants and (Intake and Delivery Specialists) as well as client service teams when needed. Continually reviews processes for opportunities to leverage technology and/or improve processes for efficiency gains to enhance job satisfaction and client experience. Their efforts directly contribute to the execution and achievement of the operations' objectives

Responsibilities:

• Comprehensively review, document, and thoroughly understand the scope of the client's construction, equipment, and/or risk improvement project under review to identify, prioritise, and pursue other review opportunities not initially presented by the client.
• Thoroughly review previous correspondence (reports, letters, e-mails, etc. ) and, as needed, communicate clearly and effectively with the Designated Service.
• Provider, assigned project engineer(s), clients, and contractors to develop a comprehensive understanding of the project.
• Electronically review project and plan information, consult with contractors and clients to understand deficiencies, influence changes, and obtain missing/corrected information to ensure timely completion of the reviews while providing the best service to clients by minimising re-work and project delays.
• Identify and persuade possible risk improvement opportunities during plan review and project handling.
• Conduct review of construction, equipment, and fire protection plans based on the engineering Operating Standards and Operating Requirements, identifying deficiencies and reasonably foreseeable physical and human element exposures for fire, equipment, and natural hazard perils.
• Correspondence and recommendations should be presented following established guidelines (procedural, technical, quality, timeliness).
• Consult with the plan submitter, local contact or CST to achieve HPR status where practical.

Requirements:

• 2+ years of experience required to perform essential job functions.
• Additional Experience Qualifier - A combination of work experience and education can be considered.
• Reading/understanding technical, construction, equipment and fire protection drawings and specifications.
• Using CAD software and computer-based calculation tools- experience with project management a plus.
• Knowledge of Microsoft Office applications, specifically Excel and Outlook, with the ability to learn new systems.
• Flexibility/adaptability to change, works well under pressure.
• Fire protection, project, design or construction experience is desirable.
• Excellent English written and verbal communication skills.
• Effective interpersonal skills.
• Strong analytical skills with a sound foundation in engineering techniques and skills, logical application, and attention to detail.
• Self-motivated, self-directed, and eager to learn.
• Results-driven.
• Confident and deliberate problem solver.
• Team player.
• Strong planning, organisation, and time management skills.
• Customer service oriented.

Must Have Skills:

• Reading & understanding technical construction equipment drawings, fire protection drawings and specifications.
• Knowledge of codes & standards in fire protection design.
• Fluent and strong written and verbal skills. English is a must.
• Knowledge of construction project management.
• Strong analytical skills with a sound foundation in engineering techniques and skills.
• Language skills: French.
• Education and Certifications:
• Education and Certifications: 4-year / Bachelor's Degree required.
• Work location: Bengaluru.

Skills

CAD, construction, fire protection