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Focus Group

Focus Group is a leading independent provider of essential business technology solutions in the UK, established in 2003. The company specializes in offering a comprehensive range of services including IT, telecommunications, and connectivity services, all designed to keep businesses connected and efficient. Focus Group is renowned for its innovative solutions and exceptional customer service, ensuring businesses run smoothly, whether they are small enterprises or large corporations.

Senior Network Engineer- Contract outside IR35

Expected 3-month contract

Competitive day rate

Remote with occasional travel required across the UK

(Internal Job Level: Specialist / Team Lead)

Established in 2003, Focus Group is one of the UK's fastest-growing independent providers of essential business technology, delivering digital workplace solutions to more than 30,000 customers nationwide.

From our ambitious beginnings, we have grown to over 1,400 employees across 24 UK offices and recently achieved unicorn status following a $1bn valuation.

The Role

We are seeking an experienced Senior Network Engineer to lead the technical delivery of customer projects and act as the technical lead for network faults, escalations and major incidents.

Working closely with Project Managers, Account Managers and fellow engineers, you will take ownership of technical quality, solution delivery and documentation, whilst providing expert support across enterprise customer environments.

This is a hands-on, customer-facing role that includes travel to customer sites across the UK and occasional planned out-of-hours work to support change windows and critical project activity.

Requirements

  • Strong hands-on experience across some or all of the following technologies:
  • SD-WAN: Cisco Viptela, Meraki, Fortinet
  • LAN/WLAN: Cisco, Meraki
  • Security: Fortinet, Cisco Firepower
  • Excellent troubleshooting, fault-finding and diagnostic skills.
  • Experience managing critical incidents, technical escalations and complex change requests.
  • Strong customer-facing and stakeholder management skills.
  • Ability to take technical ownership and provide leadership during major incidents and project delivery.
  • Full UK driving licence and willingness to travel when required.

Benefits

Why Focus?

At Focus Group, you'll have the opportunity to work alongside talented technical specialists, support enterprise-scale environments, and help deliver innovative solutions to some of the UK's leading organisations.

We're proud to have built an inclusive, collaborative and high-performing culture where people are recognised for their contribution and empowered to make a real impact.

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