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Senior · 5+ years exp
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Fonto is an enterprise software provider specializing in web-based structured content authoring and XML editing solutions. Headquartered in Rijswijk, Netherlands - operating as a subsidiary of UK-based content management and language technology group RWS since 2022 - the company develops document creation tools for subject matter experts. Its core software suite includes Fonto Editor, Fonto Review, Fonto Document History, and Fonto Content Quality.

Job Purpose

Fix-term contract for at least 12 months

As a Senior Supply Chain Solutions Specialist, you will build and manage customized supply chain solutions of varying complexities, enabling client delivery across a range of localization and/or data services projects. This may include large-scale cross-functional projects and solutions. This includes, but is not limited to onboarding and qualification, financials, risk, compliance, contracting, reporting and supplier performance management.

As a senior member of the team, you may be expected to support, train and/or lead other team members, as well as to proactively review existing processes and propose improvements where applicable. Also, you will be expected to take ownership and lead a significant business area(s) or large-scale initiative(s) and ensure these perform according to expectations.

About Delivery

Did you know that more than 7,000 languages are spoken around the world? Language defines the art of communication. It is how we connect with friends and family, and how we ultimately unlock understanding. The Delivery team offers clients access to the world’s largest linguistic network, including more than 1,600 in-house translators and in excess of 29,000 freelance specialists, whose cultural and technical expertise underpin 24/7 service provision in over 80 countries.

Job Overview

Key Responsibilities

  • Act as an experienced supply chain specialist providing solutions to our internal teams responsible for client delivery.
  • Analyze current and future needs on the assigned account or group of accounts and build and/or manage complex customized supply chain solutions with our existing database of global partners and AI Community.
  • Work closely with other internal teams as applicable and keep all information accurate and up to date at all times.
  • Ensure we keep good relationships with both internal stakeholders and suppliers working on the program you support.
  • Provide support to suppliers with client-specific issues and/or processes.
  • Proactively flag any risks or potential improvements to our existing workflows and processes, including creation of risk mitigation and/or improvement plans and their implementation
  • Provide training and/or guidance to other team members and oversee resourcing on assigned projects including deliverables of other team members.
  • Account-specific supplier performance management

Skills & Experience

  • 5+ years of experience related to supply chain management / vendor management / project management or similar role, ideally in localization and/or data services industry.
  • Ability to take ownership of complex projects and/or initiatives, manage these independently, asking for guidance/support when required.
  • Being tech savvy (Power BI, macros, basic scripting languages)
  • Great communication skills, both spoken and written, along with a positive personality.
  • Process and results oriented.
  • Fluency in English, both spoken and written.
  • Advanced proficiency in MS Office (Excel, Word, Outlook, PowerPoint) - e.g. VLOOKUPs.
  • Ability to stay organized and prioritize while engaged on multiple projects at once.
  • Ability to work with data, analyze it and draw relevant conclusions / provide recommendations and reports.

Life at RWS

Life at RWS- If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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