Receptionist

Job Title: Receptionist

Location: Naarden

Reports to: Facility Manager

About Forbion: 

Forbion is a leading global venture capital firm with deep expertise in Europe and offices in Naarden, The Netherlands, Munich, Germany and Boston, USA. Forbion invests in innovative biotech companies, managing approximately €5 billion across multiple fund strategies that cover all stages of (bio-) pharmaceutical drug development. In addition, Forbion leverages its biotech expertise beyond human health to address ‘planetary health’ challenges through its BioEconomy fund strategy, which invests in companies developing sustainable solutions in food, agriculture, materials, and environmental technologies. Forbion’s team consists of over 30 investment professionals that have built an impressive performance track record since the late nineties with 128 investments across 11 funds. Forbion’s record of sourcing, building and guiding life sciences companies has resulted in many approved breakthrough therapies and valuable exits. Forbion typically selects impactful investments that will positively affect the health and well-being of people and the planet, as well as meet its financial return objectives. The firm is a signatory to the United Nations Principles for Responsible Investment. Forbion operates a joint venture with BGV, the manager of seed and early-stage funds, especially focused on Benelux and Germany.

Join Forbion as a Receptionist(e)

Do you enjoy making people feel welcome and keeping an office running smoothly? Join Forbion as our Receptionist(e) and make a difference in the everyday experience of colleagues and visitors. As a welcoming face of our office and the go-to person for day-to-day office and facility matters, you will work closely with the Facility Manager and Office Assistant to create a warm, professional and well-organized workplace.

Position within the Organization

Reports to the Facility Manager and works closely with the Office Assistant and Executive Support team.

Interfaces with colleagues, visitors, vendors and service providers

Key Responsibilities

Create a welcoming office

• Make sure visitors and colleagues are welcomed friendly and help create a professional, warm atmosphere in the entire office.
• Make sure our office is tidy and maintains a professional working environment

Handle all in and outgoing communication

• Answer incoming phone calls and transfer to the right colleague.
• Handle all in and outgoing mail
• Manage [email protected] mailbox
• Send and receive packages through couriers

Make meetings and events run smoothly

• Manage meeting rooms and ensure rooms are ready before and after use
• Help our Office Assistant where possible, with preparing lunch and organization of small office activities, such as drinks on the rooftop terrace

Emergency Officer

• Be part of the First Aid team and receive annual training. Keep first aid kits organized and well stocked.

Contribution to Team Effectiveness

• Collaborate actively with the Facility and Support Team to ensure consistent, high-quality service delivery across the office
• Contribute to a professional, efficient and collaborative working environment

Key Competencies

Professional Skills

• Strong hospitality mindset
• High attention to detail, cleanliness, accuracy and quality
• Clear written and verbal communication in Dutch and English

Behavioral Competencies

• Service-oriented and welcoming attitude towards colleagues, visitors and external contacts
• Proactive, hands-on and solution-oriented mindset
• Strong sense of ownership and accountability for daily office support
• Discretion, integrity and sound judgement in handling internal information
• Flexible and adaptable in a dynamic office environment

Experience & Background

• MBO+/HBO working and thinking level or equivalent practical experience
• Relevant experience in office support, hospitality, facilities, administration or a similar service-oriented role
• Experience in an international professional services environment is preferred

Success Criteria

• Success in this role is reflected by smooth daily office operations, a welcoming workplace experience.
• In line with Forbion’s EPIC values - Entrepreneurship, Purpose, Integrity and Collaboration - the Office Assistant takes ownership of operational details, creates a well-organized office environment and contributes to a positive, service-oriented workplace experience.