Receptionist

Job Description

The Receptionist serves as the first point of contact for visitors and incoming callers and is responsible for providing a professional, welcoming, and organized experience. This position manages the front reception area, assists with the coordination and upkeep of conference rooms and common areas, and provides general administrative support to the Human Resources department and other departments as needed.

The ideal candidate is professional, dependable, organized, and comfortable managing multiple priorities while handling confidential or sensitive information with appropriate discretion.

Responsibilities

• Answer, screen, and direct incoming calls to the appropriate individual or department.
• Greet business visitors in a professional and courteous manner and notify appropriate employees of their arrival.
• Maintain visitor sign-in procedures and assist with visitor coordination as needed.
• Maintain the reception area in a clean, professional, and orderly manner.
• Assist with maintaining conference and meeting rooms, including preparing rooms prior to meetings and returning rooms to their appropriate condition afterward.
• Coordinate requests for conference and meeting room reservations with the appropriate individuals.
• Help ensure meetings are not unnecessarily interrupted or disturbed.
• Monitor conference room and reception supplies and notify the appropriate individual when items need to be replenished.
• Assist with the general upkeep of reception, conference room, and other designated common areas.
• Ensure designated appliances and equipment are properly cleaned and turned off at the end of the day, as applicable.
• Direct incoming correspondence, documents, and other materials to the appropriate employees or departments.

Human Resources & Administrative Support

• Provide general administrative support to the Human Resources department.
• Assist with filing, scanning, copying, and document preparation.
• Assist with data entry and maintenance of HR-related logs, spreadsheets, and records as assigned.
• Provide administrative assistance with employee events, recruiting activities, training sessions, and other HR initiatives.
• Provide additional administrative support to other departments as requested.

Qualifications

• High school diploma or GED required.
• Previous receptionist, customer service, administrative, or office experience preferred.
• Strong verbal and written communication skills.
• Professional, courteous, and welcoming demeanor.
• Ability to communicate confidently and professionally with employees, candidates, visitors, vendors, and callers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple calls, visitors, requests, and administrative tasks simultaneously.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Ability to learn and use company systems and administrative processes.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Dependable attendance and punctuality.
• Ability to work independently while also supporting a team-oriented environment.
• Ability to sit for extended periods and perform the essential functions of the position.