AI Business Analyst (Контакт-центр)

ForteBank • Russian: C1 • SQL • 25 days ago
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Salary
≈ $10k – $22k per year (Estimated)
Location
In office (Almaty)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match

ForteBank

Қауіпсіздік және сенім. Банктің жаңалықтары мен ресми хабарландырулары.
forte.kz • Astana • Almaty • Oral • Kyzylorda • Oskemen • Smartphones • Financial Services
Обязанности:
  • Самостоятельное управление развитием AI-сервисов: выявление потребностей бизнеса, инициирование изменений, определение приоритетов и сопровождение реализации до внедрения в промышленную эксплуатацию;
  • Взаимодействие с бизнес-заказчиками, командами разработки и смежными подразделениями, участие в мероприятиях SAFe (PI Planning, Pre-PI, Sprint Planning и др.);
  • Проведение функционального и приемочного тестирования реализованного функционала;
  • Анализ эффективности внедренных решений, подготовка аналитических материалов и предложений по развитию AI-сервисов.
Требования:
  • Опыт работы не менее 1 года в сфере автоматизации;
  • Аналитическое и системное мышление;
  • Коммуникабельность и умение выстраивать эффективное взаимодействие между бизнесом и IT;
  • Умение самостоятельно организовывать работу и управлять несколькими задачами одновременно;
  • Знание Agile/Scrum, опыт работы по SAFe будет преимуществом
Условия:
  • Конкурентная заработная плата
  • График работы 5/2 с 9:00-18:00 в комфортном офисе;
  • Заботу о здоровье с медицинским страхованием, а также DayOff в честь дня рождения и за выслугу лет;
  • Выгодную рассрочку в крупные фитнес-клубы;
  • Доступ к корпоративной библиотеке для непрерывного обучения и саморазвития.
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