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Salary
≈ $27k – $58k per year (Estimated)
Location
In office (Euless)

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026. Forward scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Forward, the brand of Nasdaq-listed Forward Air Corporation, is an asset-light freight and logistics company headquartered in Dallas, Texas, offering expedited less-than-truckload, truckload, final mile, intermodal, ocean and air forwarding services. It reports about 2.5 billion dollars in annual revenue and serves shippers across the US, Canada and Mexico through a network of terminals and warehouses, including sites in Coppell, Groveport, Des Plaines and Compton. It hires forklift operators, warehouse associates, dispatchers, customer relations coordinators, operations supervisors, import coordinators and account managers.

TheExport Coordinator - Air supports international air export operations by coordinating shipment activities and ensuring accurate, timely execution. They assist with booking, documentation, and shipment tracking while working closely with customers, carriers, and internal teams. They support on-timedepartures and regulatory compliance.

Responsibilities

  • Assist with coordinating air export shipments from booking through departure under established procedures.

  • Prepare and process air export documentation, including air waybills, commercial invoices, and packing lists.

  • Enter and maintain shipment data accurately in CargoWiseand other systems.

  • Track shipment milestones and update internal systems and customers with status information.

  • Communicate with airlines, trucking providers, warehouses, and overseas agents to support shipment execution.

  • Follow export compliance requirements, airline rules, and internal SOPs.

  • Identify documentationdiscrepancies or shipment issues and escalate to senior team members for resolution.

  • Support rate entry, charge validation, and billing accuracy as directed.

  • Respond to customer inquiries related to shipment status and documentation.

  • Maintain organized and accurate shipment records.

  • Support team workflows during peak volumes or service disruptions.

  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High School Diploma or GED equivalent required; undergraduate degree in logistics, supply chain, business, or a relatedfield preferred.

  • Prior experience in logistics, transportation, or related operations roles.

  • Basic understanding of air freight and international shipping concepts preferred.

  • Experience with CargoWiseor similar TMS/forwarding tools or demonstrated ability to learn systems quickly.

  • Strong organizational and communication skills.

  • Strong attention to detail and time-managementskills.

  • Ability to follow defined procedures and meet deadlines.

  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.

  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).

  • Environment: Comfort commuting to/from and working in a 100% on-sitesetting (listed in this posting), with travel for related meetings/events.

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