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Location
In office (Antananarivo)
Visa
Sponsors visas in United Kingdom; no register of this country names it
Employment
Full-Time

First seen by Alion on Nov 5, 2026. Foundever scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Foundever is a customer experience and business process outsourcing company headquartered in Luxembourg City, providing customer care, technical support, sales and retention, collections, trust and safety and back-office services for brands. Formed from Sitel Group and its 2021 acquisition of Sykes Enterprises, it has about 170,000 associates serving more than 750 brands in over 60 languages across 45 countries. Much of its hiring is for multilingual customer advisors in Lisbon, Porto, Budapest, Athens, Sofia, Cairo and the Philippines, alongside network and CCaaS engineers, HR specialists, finance analysts and operations managers.

Rejoignez Foundever Madagascar, leader mondial de l'expérience client, en tant que Coach Vente Expérimenté(e) pour accompagner et développer les conseillers commerciaux et optimiser les performances de vente.

Missions

Accompagner, coacher et faire progresser les conseillers commerciaux (individuel & collectif)
Analyser les performances (taux de transformation, cycles de vente, pipeline...)
Identifier les axes d'amélioration et mettre en place des plans d'action concrets.
Animer des sessions de formation (prospection, closing, négociation, gestion d'objections...)
Structurer et améliorer les process de vente
Participer à la mise en place d'outils et de scripts commerciaux

Profil recherché

Minimum Bac + 2
Solide expérience en vente, avec une forte orientation résultats
1 an d'expérience en coaching, formation et/ou management commercial en centre d'appel

Compétences
  • Très bonne maîtrise des KPI Sales et des cycles de vente Capacité à challenger avec exigence, tout en restant bienveillant(e) Excellentes aptitudes en communication, avec un leadership reconnu
Avantages
  • Rémunération compétitive
  • Cantine sur site
  • Goûter
  • Assurance santé
  • Couverture médicale
  • Opportunités d'évolution
  • Montée en responsabilités
  • Mobilité interne
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