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Salary
up to $32k per year
Location
In office (Chavies)

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 30, 2026. Foundever scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Foundever is a customer experience and business process outsourcing company headquartered in Luxembourg City, providing customer care, technical support, sales and retention, collections, trust and safety and back-office services for brands. Formed from Sitel Group and its 2021 acquisition of Sykes Enterprises, it has about 170,000 associates serving more than 750 brands in over 60 languages across 45 countries. Much of its hiring is for multilingual customer advisors in Lisbon, Porto, Budapest, Athens, Sofia, Cairo and the Philippines, alongside network and CCaaS engineers, HR specialists, finance analysts and operations managers.

About Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021

Gold Stevie Award Winner for Great Employers in 2024 and 2022

We foster an exciting culture of creativity, connection, and commitment

Read more about our culture: Foundever® Stories.

Summary of Responsibilities

Welcomes and greets visitors, applicants, clients, and associates.

Answers and routes any calls received through the main switchboard.

Supports the recruiting and employment process, initiates applicants participation in the online job application, pre-employment testing, and related screening tasks as directed.

May manage mail services, supply procurement, and provide a variety of administrative duties to support the site and the HR team.

Perform other duties as assigned.

Position Qualifications

Demonstrated ability to greet all visitors in a positive, welcoming and courteous manner.

Ability to multitask and be attentive to detail while using basic working knowledge of general office equipment and administrative practices.

Efficient ways of routing/resolving specific calls and visitors.

Quantity and maintenance of supply orders.

Organization of reception area.

Advise job applicants of the general process.

Work Experience

Six months or more experience in a reception, secretarial or administrative support position in a customer service environment.

Basic typing/computer skills required with knowledge of MS Office products preferred.

Education

High school diploma or equivalent.

Salary Range

The base pay range for this position is up to $16 per hour; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience.

Pre-employment Requirements:

Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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