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Salary
≈ $40k – $90k per year (Estimated)
Location
In office (New Buffalo)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 16, 2026. Four Winds Casinos scores B on the Alion truth index.

Overview
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Four Winds Casinos is a group of tribal casino resorts in Michigan and Indiana owned by the Pokagon Band of Potawatomi Indians, with its flagship resort at New Buffalo in southwest Michigan. Its properties are Four Winds New Buffalo, which opened in 2007, plus satellite casinos in Hartford and Dowagiac, Michigan, and in South Bend, Indiana, offering slots, table games, a sportsbook, hotels, restaurants and online real-money gaming. It hires mainly for hospitality and gaming operations, including cooks, bartenders, food and beverage supervisors, front desk agents, housekeepers, surveillance and security staff, and accounting clerks.

SUMMARY:

Responsible for the safety and well being of all guests and employees on the property. Assisting with guest and employee vehicle issues on the property of Four Winds Casino as well as responding to all medicals that take place outside to assist with traffic control.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Ensure safety and well being of guests and employees while conducting routine patrol utilizing a designated Security Vehicle on their designated shift.
  • Ensure all property on the exterior of Four Winds Casino is safe, secure, and in working order. This includes performing exterior door checks and/or walkthroughs of Human Resources Building, external storage/warehouse facilities, Jacuzzi area, ect.
  • Provide Management with current weather condition updates during times of Inclement Weather.
  • Escort Medical or Police personnel to designated locations and provide them access into the buildings, as needed.
  • Maintain accurate and complete record of incidents via Incident Reports.
  • Maintain sufficient inventory levels of stocked equipment inside designated vehicle(s).
  • Accurately complete Vehicle Condition Report before and after designated shift.
  • Immediately report damaged or missing equipment to Management.
  • Maintain a neat and clean work space.
  • Escort and observe guests and employees as needed to ensure their safety and protection
  • Identify potential hazards and reports it to the appropriate individual for proper resolution.
  • Become familiar with hazardous materials used on the exterior property and all applicable laws, rules and regulations governing them.
  • Utilize all Four Winds provided equipment in a safe manner and for the intended use.
  • Interact with guests and employees in a positive, professional manner.
  • Assist guest/employee with flat tires by changing tire or replacement of air
  • Assist guest/employee with dead batteries by jump starts
  • Assist guest/employee with gaining entry into their personal vehicle
  • Contact Dispatch for third-party assistance when guest/employee need is outside Officer’s abilities and/or the situation is unsafe
  • Maintain a series of keys, accessing locked areas, as necessary.
  • Verify that video/audio monitoring device has been activated before starting daily patrols.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE;

High school diploma or general education degree (GED) preferred.

SPECIAL QUALIFICATIONS:

Must hold a valid state issued driver license

Excellent written and verbal communication skills required.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to write effective reports and memos. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one, small group, and large group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to interpret data from graphs.

REASONING ABILITY:

Ability to apply common sense reasoning to a variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, stoop, kneel, crouch or crawl.

The employee is regularly required to lift and/or move up to fifty (50) pounds, and occasionally lift and/or move up to one hundred (100) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Applicants must successfully complete screening for essential job functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly exposed to outside weather conditions.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.

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