Machine Technician

SUMMARY:

Responsible for the overall repair and maintenance of all financial machines including NRTs and currency counters under the direction of the Machine Tech Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Handles floor repair and proper preventive maintenance of all financial machines, including cleaning machines, overhauls, etc.
• Handles the initial set-up and testing of all cash dispensing machines.
• Assists in the breakdown, relocation and re-setup of machines and stands.
• Assists in ensuring machine integrity when jams and failures occur.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as property internal controls, policies and procedures.
• Processes the necessary paperwork for auditing and data processing purposes for the initial setup and checkout of new cash dispensing machines.
• Keeps accurate count and placement of machines on the floor, matching the units licensed.
• Maintains records of all percentage sheets as required by the Gaming Commission and/or Finance Department.
• Maintains currency counters and dispensers.
• Brings disputes and unusual guest activities to the attention of the shift manager.
• Promotes positive guest relations through prompt, courteous and efficient service.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education diploma (G.E.D.) preferred and one year ATM or casino tech experience. Electronics degree preferred.

SPECIAL QUALIFICATIONS:

Must possess effective communication, organizational, and analytical skills. Must be extremely numbers-oriented and computer-literate. Some college accounting courses preferred. Prior warehouse and receiving experience required.

This position requires a Level 2 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to leverage technical expertise to fully understand and meet the finance department’s technical and reporting needs and requirements. Ability to develop and maintain a strong relationship with casino technical staff. Ability to communicate technical information to non-technical personnel. Ability to specify and develop queries/reports using a range of software. Ability to think logically and follow detailed instructions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.

The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts.

The noise level in the work environment is usually moderate to loud. A casino environment is typically smoky.