Partner Account Manager- MSP

Description

Location: Remote (U.S) - East coast preferred

About frame Security:

Frame is on a mission to build the future of Human Security in the AI era. With significant funding, a seasoned cybersecurity team building the right product, and a huge market opportunity, we are just getting started.

Our AI engine develops security awareness training and attack simulations that empower every employee to make smarter security decisions and eliminate human risk. Frame is trusted by leading global organizations on their journey to prevent AI-driven, human-centric attacks across email, voice, video, and beyond. We believe that security starts with humans as the strongest line of defense.

Job Summary: This is a full-lifecycle revenue role. You'll own your MSP partners from first conversation through signed partnership, launch, expansion, and renewal. You'll work with MSP leaders to build Frame into their security offerings, grow adoption across their customer base, and create meaningful recurring revenue for both the partner and Frame.

Key Responsibilities:

Partner Acquisition

• Identify, prospect, recruit, and close high-potential MSP partners
• Build and manage a pipeline of strategic MSP opportunities
• Lead discovery, demos, commercial negotiations, and contracting
• Deliver against partner acquisition and revenue targets

Partner Launch & Growth

• Own partners from signed agreement through launch, expansion, and renewal
• Help MSPs position, package, and sell Frame within their security offerings
• Drive first customer deployments and accelerate adoption across the partner's customer base
• Build joint growth plans and identify new revenue opportunities

Strategic Partner Management

• Build relationships across executive, sales, technical, and service delivery teams
• Understand each partner's business model, customer base, growth strategy, and priorities
• Track partner pipeline, consumption, performance, and growth against targets
• Proactively address barriers to adoption, expansion, and retention

Build & Scale

• Bring the voice of the MSP into Frame across product, pricing, packaging, and enablement
• Help develop repeatable processes and playbooks as we scale our global MSP business
• Collaborate across Sales, Product, Marketing, Customer Success, and Engineering
• Help build the playbook, not just follow one

Success Metrics:

• Annual Recurring Revenue (ARR)
• % of Quota Attainment
• MSP Partner Activation
• Partner enablement
• Partner Retention
• Expansion - Net new customer logos

Requirements

Required Skills & Experience:

• 5+ years of experience in channel, partner, MSP, or cybersecurity sales
• Proven experience carrying a revenue target and closing partner-led business
• Strong understanding of the MSP business model and recurring managed services
• Experience developing and growing strategic partner relationships
• Ability to navigate complex organizations and build executive-level relationships
• Strong commercial instincts with experience negotiating pricing and agreements
• Comfortable operating independently in a fast-moving, high-growth environment
• Builder mentality with a bias toward action and ownership
• Cybersecurity or security awareness experience is a plus, but deep knowledge of how MSPs operate, sell, and grow is what matters most.

Benefits:

• Medical, dental and vision insurance.
• Monthly connectivity reimbursement.
• Unlimited paid time off.
• 401(K) Retirement Savings Plan.

Why frame:

• High Impact: Build and own processes from start to finish that directly impact our product and customers, affecting millions of people.
• Early-Stage Advantage: Join at the ground floor of a category-defining company. The decisions you make today will shape how the world thinks about Human Security tomorrow.
• Built to Win: Frame is backed by world-class investors, operating in a market undergoing a fundamental shift, and has the right team and product.
• Competitive Salary and Meaningful Equity: Our success is your success. Everyone has a meaningful stake in the company.