Assistant Director - Corporate Communications

Education:

• Academic - Bachelor’s degree in Communications (Bachelor’s degree in Communications)
• Academic - OTHER (Shown merit and ability as demonstrated in work performance.)
• Professional - Certificate in Leadership Course lasting at least Four (4) weeks from a recognized institution (Certificate in Leadership Course lasting at least Four (4) weeks from a recognized institution)
• Membership - Professional membership to the Public Relations Society of Kenya or any other recognized and relevant professional body, and in good standing (Professional membership to the Public Relations Society of Kenya or any other recognized and relevant professional body, and in good standing)

Job Responsibilities

• Oversee the development of Corporate Communications policy, strategy and procedures in line with the Kenya Information and Communications Act and the Centre’s Strategic Plan;
• Lead corporate communications initiatives aimed at achieving the strategic objectives of the Centre;
• Guide and approve departmental work plans and programs to deliver on the Centre’s strategic objectives;
• Coordinate corporate communications initiatives aimed at achieving the strategic objectives of the Centre;
• Develop the corporate communications plan for promoting the Centre’s mandate;
• Promote the enhancement and maintenance of the corporate brand to build and brand equity;
• Manage editorial oversight for the organizations website and other corporate communications tools;
• Manage the content development and delivery of well targeted communications with internal and external stakeholders through web services, print and electronic media;
• Lead the development of a framework for monitoring the responses to the Centre’s communications to ensure effectiveness of the feedback mechanism;
• Spearhead media analysis and research surveys to ensure effective communication of the Centre’s mandate to the targeted audience;
• Advise management and staff on communication protocols to ensure standardization of communications of the Centre;
• Guide the management of the Front Office for effective control of the Centre’s visitors and mail services;
• Manage the coordination and logistical arrangements for the Centre’s events for efficient and effective contribution to the Centre’s mandate;
•  Lead the logical design and content maintenance of the corporate website to ensure it captures the Centre’s brand essence and that it is regularly updated;
• Coordinate the identification of appropriate Corporate Social Responsibility programs for implementation in support of the public;
• Coordinate media liaison and facilitate responses to the media in a timely manner;
• Advise management on the development of general speeches, presentations and other important corporate messages for consistent corporate communications;
• Review corporate communications budget estimates for effective resourcing of the department’s programs;
• Manage write-ups and staff communications inclusive of newsletter, articles, video scripts, news updates, company collateral materials, speeches as well as varied communications;
• Compose press releases and media communications as needed in liaison with other relevant departments;
• Provide consistent and timely information to employees through various communications programs and channels;
• Monitor current affairs and communicate to the relevant staff any news or instances that may have an impact on the operations of the Centre;
• Provide support with Corporate Reputation Management and Crisis Communications Planning;
• Monitor Front Office service delivery for a positive customer experience;
• Ensure prudent utilization of resources and assets assigned to the department;
• Monitor and appraise performance of direct reports;
• Review of departmental performance to ensure effective delivery of its objectives;
• Identify and mitigate the department’s risks; and
• Ensure timely preparation of periodic management reports for the department.