Publishing Operations Specialist, Production

About Frontiers

At Frontiers, our purpose is simple yet ambitious: to make science open. We believe open science empowers the global scientific community to accelerate discovery and develop the solutions needed for healthy lives on a healthy planet.

We are one of the world’s largest and most influential open-access research publishers. Every article we publish is peer-reviewed and quality-certified, ensuring research is accessible to everyone, everywhere. To date, Frontiers research has been viewed over 4 billion times, demonstrating the real-world impact of science without barriers.

Joining Frontiers means being part of a global, mission-driven organization at the intersection of science, technology, and innovation - working alongside passionate colleagues who care deeply about advancing knowledge for the benefit of society.

To learn more about our impact and culture, please watch this video

Requirements

The Role:

Production Specialists are experts in production with several sub-specializations to oversee the final stages of the publishing process, delivering machine-readable online publications. They work with Publishing Managers, Production to ensure high quality and the efficient publishing of articles accepted in peer review.

Key Responsibilities:

• Overseeing the entire production process, ensuring that each article is meticulously formatted according to our style guidelines, formats, and policies .

• Reviewing the final versions of papers to ensure that they meet our requirements for publication .

• Providing ongoing and continuous feedback to typesetters, where necessary, to improve typesetting processes through thorough root cause analysis.

• Engaging with authors to find solutions to their needs and requests while ensuring publisher policies, industry best practice, and technical requirements are adhered to.

• Publishing articles online and in repositories, ensuring their discoverability.

• Working towards their individual KPIs, with their managers, to support continuous professional development.

• Continuous work on Production and Typesetting guidelines to ensure optimal and streamline results.
• Responsible for journal publication success - publication speed, quality of final production and publication volume.

Knowledge, Skills & Experience that will help you thrive in the role:

• Ability to manage all phases of the production process (copyediting, formatting, proofing, validating online PDF and XML/HTML formats) or willingness to learn.

• Understanding of the Open Access publishing landscape .

• Excellent communication skills in written and spoken English.

• Time management skills.

• Organisational skills.

• Proactive attitude to problem solving and daily tasks.

• Excellent customer service skills.

• Ability to quickly and accurately manage large volumes of information and to take timely corrective actions to resolve bottlenecks.

• Experience in mark-up languages (Adobe Acrobat, Illustrator, Dreamweaver, Photoshop and InDesign) and experience working with CRMs such as Salesforce would be an advantage.

• Publishing experience would be a plus.

Benefits

• We prioritise office presence and emphasise in-person collaboration, but also offer appropriate adjustments where needed, in line with company policy
• Extra wellbeing days on top of your annual leave allowance
• Up to 3 paid volunteering days each year
• 24/7 confidential Employee Assistance Programme (wellbeing, mental health, legal & financial support)
• Learning & development support via the Frontiers Learning Hub

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination - including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.