M365/Exchange Engineer (3rd line)

About the job

As a MS Exchange Engineer you will join team of engineers that are supporting multiple clients. You will be providing responsive, professional and competent technical support and maintenance for the enterprise messaging environments based on a variety of products such as M365, Azure components and on-premises software. You will have a chance to work on the most up-to-date technologies and develop yourself further in the Remote Infrastructure Department.

Who are we looking for?

• Experience supporting Microsoft Exchange (Exchange Online and/or on-premises environments).
• Working knowledge of PowerShell and the ability to understand and modify scripts.
• Strong written and spoken English communication skills.
• Experience with Microsoft 365 applications such as Outlook, Teams, OneDrive, and SharePoint.
• Understanding of modern identity and access management concepts, including MFA, SSO, and Conditional Access.
• Customer-focused mindset with excellent relationship-building skills.
• Ability to prioritise work effectively in dynamic environment.
• Strong analytical and problem-solving skills.
• Passion for learning new technologies and improving services.
• Familiarity with ITIL practices and IT service management tools is added advantage.

What’s the role about?

• Administration and support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Viva Engage.
• Managing Microsoft Entra ID (formerly Azure Active Directory), including Single Sign-On, Multi-Factor Authentication, Conditional Access, and identity synchronisation.
• Maintenance and support hybrid and on-premises Exchange environments (Exchange SE).
• Implementation service requests, changes, and platform improvements.
• Troubleshooting and resolving incidents while meeting agreed service levels.
• Investigating technical issues and providing effective solutions for enterprise customers.
• Following operational best practices and continuously identifing opportunities to improve processes and services.
• Collaboration with internal teams and customer stakeholders to maintain high-quality service experience.

What can you expect from us?

At Fujitsu, we’re committed to supporting our employees in every aspect of their professional and personal lives. Here’s what we offer:

Health and well-being

• Private medical care.
• Group life insurance.
• 24/7 Employee Support Program.

Flexibility at work

• Work from modern offices with parking or from home.
• Workation.

Time to recharge

• 2 paid “happy hours” per month, adding up to 3 extra days off annually.
• An additional day off after using your holiday entitlement - up to 30 days of leave per year.
• Holiday allowance.

Perks and benefits

• MyBenefit cafeteria.
• Sport cards.

Growth opportunities

• Free e-learning platforms.
• Shared costs for professional training and certifications.

Making an impact

• Responsible business initiatives.
• Employee referral program.

Why Fujitsu?

We combine innovation with purpose, empowering you to bring your whole self to work. Join us and help shape a future where technology improves lives.

Ready to start your journey?

Click “apply” and take the first step toward a career that’s as inspiring as it is rewarding.

Based on Article 24(6) of the Act of 14 June 2024 on the Protection of Whistleblowers (Journal of Laws of 2024, item 928), the employer provides information on the internal reporting procedure in force at Fujitsu Technology Solutions Sp. z o.o. The procedure is available at the following links: Internal-reporting-procedure.pdf, Procedura-zgłoszeń-wewnętrznych.pdf