Site Reliability Engineer SRE - Internationalisation

Location: Palo Alto

Function: Infrastructure / SRE / Platform Engineering

About the Role

Our client is a rapidly scaling global consumer internet platform, with hundreds of millions of users globally and strong momentum in international markets.

As the business accelerates its global expansion, this role sits at the core of building next-generation international infrastructure, ensuring that critical systems are highly available, globally distributed, and resilient across regions.

This is a high-impact opportunity to work on multi-region architecture, global traffic routing, and large-scale distributed systems, directly shaping the reliability and scalability of a fast-growing global platform.

Key Responsibilities

1. Global Architecture & Disaster Recovery

Participate in the design and implementation of global infrastructure architecture

Own cross-region architecture, disaster recovery (DR), and high availability (HA) capabilities

Enable critical systems to support:

Multi-region deployment

Disaster recovery failover

Fault isolation

Improve overall stability and resilience of international business systems

2. Overseas Infrastructure Platform Deployment & Operations

Build, deploy, operate, and continuously optimise core infrastructure platforms in overseas regions, including:

Release / deployment systems

Monitoring & alerting systems

Configuration management systems

Service governance frameworks

Traffic scheduling systems

Ensure consistency, reliability, and parity between overseas and domestic infrastructure environments

3. Reliability Engineering & Incident Response

Design and implement a comprehensive reliability engineering framework for international systems, including:

Observability systems (metrics, logs, tracing)

Incident response mechanisms

Root cause analysis and postmortem processes

Lead cross-functional coordination during major incidents

Drive rapid service recovery and long-term systemic improvements

4. Internationalisation Infrastructure Enablement

Deeply understand overseas business requirements and architectural constraints

Drive the implementation of infrastructure capabilities in global environments, including:

Multi-region architecture design

Network architecture optimisation

Data architecture optimisation

Adaptation of core infrastructure services for global deployment

5. Cross-Team Collaboration & System Alignment

Collaborate closely with:

Domestic infrastructure teams

Product engineering teams

Platform teams

Ensure overseas systems align with internal architecture standards and best practices

Establish and promote reliability best practices across the organisation

Requirements

1. SRE & Reliability Engineering Experience

Strong experience in large-scale internet system reliability engineering

Proven expertise in:

High availability architecture design

Fault tolerance and incident management

Capacity planning and scaling

Emergency response handling

Background in SRE / Platform Engineering / Infrastructure teams preferred

2. Global / Multi-Region Architecture Experience

Hands-on experience designing and operating cross-region systems, including:

Multi-region deployment strategies

Traffic routing and scheduling

Data replication and synchronisation

Disaster recovery and failover mechanisms

Experience supporting global or international infrastructure is highly preferred

3. Core Infrastructure & Systems Knowledge

Strong understanding of:

Linux systems

Networking fundamentals

Common middleware systems such as:

MySQL

Redis

Kafka

Familiarity with:

Cloud-native infrastructure (e.g. Kubernetes, Service Mesh)

Observability systems (monitoring, logging, distributed tracing)

4. Engineering & Automation Capability

Proficient in at least one programming language:

Python / Go / Java

Experience building:

Automation tools

Reliability platforms

Infrastructure systems

5. Problem Solving & Collaboration

Strong analytical and troubleshooting skills in complex distributed systems

Ability to quickly identify and resolve issues under high-pressure environments

Strong communication skills and team collaboration mindset

6. Language Requirements

Fluency in both English and Chinese

Ability to collaborate effectively in a global, bilingual engineering environment

7. Location Requirement

For Singapore-based roles, Singapore Citizens / PRs are preferred

Nice to Have

Experience with multi-cloud / cross-cloud environments, including:

AWS / GCP / Azure

Alibaba Cloud International

Volcano Engine (ByteDance Cloud)

Experience in global traffic routing technologies:

DNS

GSLB

Anycast

Global Load Balancing

Experience in reliability engineering practices such as:

Chaos Engineering

Failure drills / game days

Automated recovery systems

Why This Role

Direct ownership of global-scale infrastructure for a platform with massive user growth

Opportunity to design multi-region, highly available systems from the ground up

Exposure to real-world distributed systems challenges at scale (hundreds of millions of users)

Work at the intersection of China tech excellence + global expansion

*Only shortlisted candidates will be contacted

EA Licence No.: 25S3232

EA Personnel Reg. No.: R1874604

EA Personnel Name: Kenneth Ho