Director, Strategy and Operations

Company Overview

Function is how you manage your lifelong health. The mission is to empower 8 billion people to live 100 healthy years. We've created a new category in health. Named a TIME100 Most Influential Company. Raised $350M from investors ranging from a16z to Kevin Hart. We started with lab testing three years ago and are quickly building a full-stack health system.

Function now reaches over a million people owning their health in a new way - far beyond biohackers and health nuts. It's popular coast to coast, across a wide range of incomes. Function is $1 a day, for what could otherwise cost thousands and be accessible only to a select few.

We're growing our team very selectively. World-class talent only. You must be driven by the mission to materially impact how people live globally. The right person has a bias toward action and a growth mindset. There's no time to waste, and hard work is required. The reward is career-defining purpose and upside.

Role

Function Health is hiring a Director, Strategy and Operations to serve as the strategic and operational engine behind the Marketing & Communications organization. This role is part chief of staff, part strategist, part operator: you'll own the planning cadence, budget, and prioritization process for the function, build the systems and tools that let the team move fast, and act as a trusted thought partner to the Chief Marketing and Communications Officer. You'll bring order and rigor to a fast-moving, high-visibility organization - without slowing down the creativity and speed that make it work.

What You'll Own

Strategic Planning & Operating Rhythm

• Own the annual and quarterly planning process for Marketing & Communications - goals, priorities, and resourcing - in partnership with the CMCO and function leads.
• Establish and run the operating cadence for the organization: leadership team meetings, quarterly business reviews, all-hands, and prioritization reviews.
• Translate strategy into clear execution plans, timelines, and accountability across Brand, Communications, Talent & Creator, Social, and Creative.

Budget & Resource Management

• Own budget planning, tracking, and reporting for the Marketing & Communications organization, partnering with Finance on forecasting and reconciliation.
• Manage vendor and agency contracts, procurement, and spend governance across the function.
• Build the business case and resourcing plan for new initiatives, tools, and hires.

Systems, Data & Reporting

• Own the marketing and communications technology stack - evaluating, implementing, and administering the tools that keep the team efficient.
• Build dashboards and reporting that connect marketing and communications activity to brand and business outcomes for the CMCO and executive team.
• Design scalable processes for intake, prioritization, and cross-team workflow as the organization grows.

Executive & Cross-Functional Partnership

• Serve as a strategic thought partner and de facto chief of staff to the CMCO - preparing briefings, board and executive materials, and key talking points.
• Represent Marketing & Communications in cross-company planning, ensuring alignment with Product, Sales, CS, and other functions.
• Anticipate needs, unblock issues, and keep major initiatives moving across a fast-paced, matrixed organization.

Team Leadership

• Build and lead the Strategy & Operations function over time as the organization scales.
• Set the standard for operational excellence and rigor across the broader Marketing & Communications team.

What You'll Bring

• 8+ years in strategy and operations, marketing operations, business operations, or management consulting, ideally supporting a marketing, communications, or brand organization.
• Proven experience owning planning cadences, budgets, and cross-functional prioritization for a fast-moving team.
• Strong analytical and financial acumen; comfortable building models, dashboards, and business cases.
• Experience evaluating and managing a marketing or communications technology stack.
• An AI first trusted operator and advisor to senior executives, with the judgment and discretion to work close to leadership.
• Excellent program and project management skills, with the ability to drive multiple complex workstreams at once.
• Strong written and verbal communication skills - you can translate messy inputs into a clear plan.
• Comfort operating in a fast-paced, high-growth environment where priorities shift quickly.

Nice to Have

• Prior experience in health, wellness, or a scientifically regulated consumer category.
• Management consulting background (strategy, operations, or transformation practice).
• Experience building a strategy & operations function from an early or evolving stage.

Reporting & Team

This role reports to the Chief Marketing and Communications Officer and will be a founding member of the Marketing & Communications leadership team, with the opportunity to build out a Strategy & Operations function over time.

Why You’ll Love Working With Us:

We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people’s lives, we would love to hear from you.

Join the Function Health team and become a part of our mission to revolutionize healthcare. Work with us to make a difference in the lives of thousands, ensuring a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.

Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in @functionhealth.com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at [email protected].