Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 9, 2026.
Description
lOCATION: Coventry
WORKING PATTERN: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working
reports to: TEAM LEADER CREDIT CONTROL
Role Purpose
The purpose of this role, through active account management, is to limit the company’s exposure to baddebt. This role holder will work within ateam of Credit Controllers to meet monthly debt reduction targets andreduce debtor days. Reporting intothe Team Leader Credit Control, you will have full end to end ownership on a mixed currency ledger.Building excellent relationships with both your internal and external customers is paramount in the success of this role.
What You’ll Do:
- Reconciling /Maintaining EMEA ledger.
- Daily allocation of payments in a timely manner.
- Allocating of credits where applicable.
- Dealing with daily queries, i.e., copy invoices and POD's.
- Managerelease of orders to balancecredit risk vs supporting business growthdaily.
- Ensuring invoices are uploadedto any portalsin a timely manner to assist with cashflow.
- Reconcilechargebacks/rebates and forward all necessary credits requests for approval.
- Liaisingwith stakeholders and departments internally, such as Customer Services and Sales.
- Weekly / monthly statements to customers.
- Reducing bad debton ledgerwhilst maintaining current revenue collection.
- Upload of EDI (where applicable).
- Ensuring timely payments from customersand chasing overdue debt.
- Daily contact via email, portal, and telephone withcustomers.
- Following internal processes and controls (SOX Compliance).
- Updating systems and shared spreadsheets, including daily Promise Board/ADR.
- Taking payments over the phone from customers.
- Ability to work unsupervisedand taking autonomy of their ledger.
What You’ll Bring:
- Experience working in Credit Control,for a minimum of 2 years, ideally within an FMCG industry.
- Experience with the Amazon Central Supplier system an advantage, but not necessary.
- Excellent IT skills including intermediate Excel.
- Experience of an EMEA ledger, also an advantage.
- EDI experience.
- Experience in working towards targets.
- Open to change and new ways of working.
- Excellent customer service skills.
- Takes prompt actions to deliver results and support the team when required.
- Ambitious, driven and focussed with a can-do attitude.
- Excellent verbal and written communication skills.
- The ability to listen and interpret information butalso challenge the status quo.
- A highly organised and proactiveapproach to work, with a high levelof accuracyand attention to detail
- Able to prioritise workload and respond to multiple deadlines and tasks.
- Previous work with SOX controls and procedures an advantage.
Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national originor disability status.
The above statements are intended to describe the general nature and level of work being performed by this role holder. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employeesmay be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Code:
WHAT FUNKO OFFERS
Funko offers a competitive compensation package with benefits, but most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

