Audience Coordinator, Webinar
Who we are
We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels.
Future B2B merges decades of expertise with the agility of a startup across brands like SmartBrief, ActualTech, and ITPro. We deliver expert-led niche newsletters, cutting-edge advertising solutions, and lead-generation campaigns. Our services expand market reach and engage specialised audiences across virtual events and media. You'll join a dynamic team delivering essential webinar operations to power commercial growth.
What you'll do
Reporting to the Webinar Audience Manager, you'll coordinate and track lead delivery for our virtual events. You'll ensure campaign criteria are met, and leads are delivered to fulfil client expectations. Daily, you'll use Salesforce, Convertr/Titan, Asana, Slack, Google Workspace, and Microsoft Excel to execute campaigns.
You'll work closely with client success, sales, and strategic operations teams to execute campaigns that adhere to client requirements. You'll manage audience acquisition from initial setup through to event completion across first-party and partner networks. This is a fully remote role based in the UK, offering flexible work-from-home options.
- Manage audience acquisition campaigns for webinars from initial setup through event completion.
- Execute promotional strategies across first-party audiences and external lead-generation partners.
- Select and target appropriate audiences based on industry, job title, seniority, and geography.
- Schedule email promotions, monitor registration pacing, and adjust campaign tactics as needed.
- Review and QA campaign setup, registration flows, consent requirements, and lead data.
- Maintain accurate tracking across Salesforce, Convertr/Titan, Asana, and internal reporting tools.
What you’ll bring
- Experience coordinating audience acquisition, digital marketing, or lead-generation campaigns.
- Strong written communication and data-handling skills.
- Proficiency using tools like Google Workspace, Microsoft Excel, Asana, and Slack.
- Experience maintaining campaign data within CRM platforms like Salesforce.
- Familiarity with lead management systems like Convertr or Titan is advantageous.
- Ability to manage multiple campaign deadlines simultaneously with high attention to detail.
- Experience managing digital campaign timelines or lead delivery processes.
- Proficiency in Microsoft Excel and Google Workspace applications.
What we offer
- Uncapped leave
- Enhanced parental leave
- Discounted rates with Dental care and Private Medical care
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend scheme - with payment following the successful hire.
- Well-being support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future, with our Share Incentive Plan
- Salary sacrifice Pension scheme up to 5% match
- Free drinks and snacks in our offices
The expected range for this role is £26,500
This is a hybrid role, working 3 days per week from our Bath Office.
Internal job family level C8
Inclusion and Diversity at Future
At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.
Find out more about Our Future, Our Responsibility on our website.
If you need any reasonable adjustments, please let us know, and we'll be happy to support you.