Confirmed on the employer's own hiring board on Nov 15, 2026. First seen by Alion on May 7, 2026.
Key
Responsibilities Design, build, and optimize Voice and Chatbots in Cognigy.AI Implement and configure Cognigy AI Agents and advanced conversational flows Develop and maintain dialog structures, intents, entities, and context handling Integrate Cognigy solutions with external systems, including APIs, CRM, and telephony platforms Collaborate with business stakeholders and cross-functional teams Configure and improve NLU models, conversation logic, and fallback strategies Troubleshoot and optimize bot performance, latency, and conversation success rates Support deployment pipelines across Dev, Test, and Prod environments
Requirements Hands-on experience with the Cognigy.AI platform Strong knowledge of Cognigy AI Agents Proven experience building VoiceBots / IVR automation Experience with REST APIs, webhooks, and backend system integrations Solid understanding of JavaScript / Node.js for extensions, flows, and custom logic Experience with NLU concepts, including intents, entities, training, and tuning Familiarity with telephony integrations, such as SIP or Genesys Experience with JSON, debugging, and system integration patterns Strong problem-solving and analytical skills Ability to work independently and proactively Fluent English Strong communication skills in cross-functional teams
Benefits Location: Remote CEE region Start Date: ASAP Contract Type: Freelance/B2B Language: English Industry: Consulting, Automotive

