Co-op Intern, IT Application Management

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/

Job Description

1. Product launch

• Support Life Insurance product launch, repricing, and system enhancement projects.
• Gather and document business requirements, process flows, and project materials.
• Participate in SIT/UAT testing, defect tracking, and result validation.
• Conduct data analysis and reconciliation using Excel and SQL.
• Work closely with business users, IT teams, and vendors to support project delivery.
• Assist in AI projects and adopt AI tools like Copilot Studio to improve efficiency.

2. System enhancement

• Support Life insurance product development and business analysis activities.
• Assist in requirements gathering, process documentation, and impact assessments.
• Analyze sales and distribution processes to identify improvement opportunities.
• Participate in AI, automation, and digital transformation initiatives for Core System

The Person

• Major in Computer Science or related disciplines

• Knowledge of Java programming, MS SQL, DB2 SQL, NoSQL and JSON/XML

• Experience in programming with relational database

• Exposure to REST APIs, GitHub, MS Azure Portal, MS Azure SQL Database, and Postman would be an advantage.

• Strong logical thinking, willing to take challenges, energetic, positive and with innovative mindset.

• Energetic, proactive, and positive, with an innovative mindset and a strong sense of initiative.

• Fluent in spoken and written English and Cantonese. Proficiency in Mandarin would be an advantage.

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Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.

We are looking for proactive and analytical interns to join the IT - Application Management team. This internship offers valuable hands-on experience in Life Insurance product development, product launch, system enhancement, business analysis, and digital transformation initiatives. Interns will have the opportunity to support requirements gathering, process analysis, testing activities, data analysis, and project delivery while collaborating with business users, IT teams, and vendors. Depending on the assigned stream, interns will support either Product Launch or System Enhancement projects and gain exposure to AI, automation, and innovative technologies that drive operational efficiency and business growth.