IT Assistant Platform Lead - Core

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

IT Senior AS400 Developer is responsible for business systems technical management for the AS400 Life Asia platform.

Job Purpose

IT Senior AS400 Developer is responsible to work closely with business analyst and related third parties in doing program design, coding and development for FWD approved AS400 platforms.

IT Senior AS400 Developer is responsible for business systems technical management for part of the following platform:

• AS400 Life Asia

Key Responsibilities

• Create coding guideline by creating SDS (System Design Specification) based on BRS (Bussiness Requirement Specification)
• Responsible for coding to create a program base on SDS
• To make sure the program will run smoothly by doing functional test
• Assist the Platform Lead in Operational team management of AS400 Developers (Programmers) including work allocation, priority setting, resources assignment, progress tracking and performance management
• Managing quality of work of other AS400 Developers in the assigned project execution to ensure procedure & work governance being implemented
• Engage with functional leader to address issues, concerns and conflicts related to activity of Platform Developers, to secure delivery of projects and initiatives
• Perform in-depth technical requirement analysis of approved Technical Specification (TS) document to ensure used programming code is aligned with FWD standard AS400 platforms.
• Perform development of application code according to the standard architecture, application change management policy and security requirements.
• Ensure implementation security standard on new develop / enhanced system.
• Responsible to promote program to UAT environment including verification and create unit test for user as testing guideline
• To liase with infrastructure to promote program to Production environment
• Coordinate production support and monitoring activities and manage issue resolutions according to business priority include investigation, query, fixing and testing.
• Analyse and manage task urgency to ensure priority is aligned with business objectives.
• Engage with GO Support in collaboration of development and deployment process.

Key Qualifications

Experience

• Bachelor’s degree in management, Information System or Engineering
• Experience in platform development in the Insurance Industry, at least 6 years
• 6 Years as Developer AS400 for COBOL
• 5 Years as Developer Smart400 for Life Asia
• Excellent verbal & written comm skills
• Ability to work collaboratively with diverse groups of people

Knowledge & Technical Skill

• Knowledge on common insurance business knowledge ie : NB, POS, Claim, Premium Management etc
• Knowledge of IT programming platform methodology, process, tools, and system support
• Advanced understanding and experience of AS400 programming.
• Experienced with AS400 Life Asia.

FWD Core Competencies

• Champion our vision
• Communicate with clarity
• Develop & engage
• Collaborate and connect
• Lead innovation and change
• Own and decide

Competencies

• AS400 COBOL
• Smart400 Life Asia
• Insurance Business Process

• Business Acumen
• Change Leadership
• Results Oriented
• Strategic Thinking
• People Management
• Collaboration
• Customer Focus
• Requirement Analysis
• Technical Specification
• Architecture design
• Risk Management
• SDLC/ITIL
• Agile Methodologies
• System Security & Integration
• System Architecture
• System Integration Testing
• Insurance Process

Performance Indicators

• Quality delivery of system design, TS & SIT documents (accuracy, scope, timelines)

• Successful & timely delivery of application development, work assignments and projects according to the approved specification

• Ensure quality on delivered products

• Delivery of production support and monitoring SLA

Positive stake holder feedback based on engagement experience