Senior Manager, Group Procurement (Technology, Digital & IT Professional Services)

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Senior Manager, Group Procurement (Technology, Digital & IT Professional Services)

PURPOSE

We are seeking a highly experienced procurement professional to join Group Procurement, with a strong focus on Technology, Digital and IT Professional Services. This role will lead the sourcing and category management of external partners supporting technology delivery, including IT consulting, system integration, digital/technology advisory, managed services, and contingent workforce. The successful candidate will drive strategic sourcing, commercial excellence, and vendor performance across critical technology initiatives.

KEY ACCOUNTAIBILITIES

Category Leadership

• Own and drive category strategy for Technology, Digital and IT Professional Services spend, aligning with Group priorities and transformation agenda

• Manage a broad supplier base including IT consulting firms, system integrators, and digital service providers

• Lead demand management, supplier rationalization, and value optimization initiatives

Strategic Sourcing & Commercial Excellence

• Lead end-to-end sourcing activities including market analysis, RFx execution, supplier selection, and contracting

• Structure and negotiate complex agreements (MSA, SOW, outcome-based and managed services models)

• Establish rate cards, benchmarking frameworks, and role-based pricing models for technology services

Vendor & Delivery Model Management

• Define and implement optimal engagement models (e.g. T&M, fixed price, managed services, milestone-based delivery) to support technology initiatives

• Manage supplier performance through KPIs/SLAs, governance forums, and regular reviews

• Drive continuous improvement and innovation across key technology vendors

Risk, Governance & Compliance

• Lead vendor due diligence and third-party risk management across technology suppliers

• Ensure compliance with Group policies, regulatory requirements, and contract governance standards

• Support enterprise-wide vendor lifecycle and risk management frameworks

Stakeholder & Business Partnering

• Act as a trusted advisor to Technology, Digital, and business stakeholders on sourcing strategy and commercial structuring

• Partner closely with IT, Finance, Risk, and business units across markets

Transformation & Value Delivery

• Drive cost optimization, operational efficiency, and measurable value outcomes across Technology and Digital Professional Services spend

• Support procurement transformation and continuous improvement of sourcing and P2P processes

QUALIFICATIONS

• Bachelor’s degree in Supply Chain, Business, or a related discipline

• Minimum 12 years of procurement experience with strong focus on Technology, Digital or IT Professional Services sourcing

• Proven experience managing sourcing for IT consulting, system integrators, or technology service providers

• Strong expertise in category management, contract structuring, and complex commercial negotiations

• Familiarity with technology domains such as cloud, AI, digital transformation, or managed services is preferred

• Strong stakeholder management skills with the ability to influence senior stakeholders

• Excellent negotiation, analytical, and problem-solving capabilities