Senior Business Analyst

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 600 employees representing 50 nationalities, making it an exciting and dynamic workplace. AtFxPro, we see each team member as an integral part of our success story.

We are looking for a Senior Business Analyst, with a background in banking and specifically card operations. In this position, you will be in a cross role between a business analyst and project/product manager, and you will be working on various projects related to card operations (communication with vendors, card manufacturers & account managers). Also, you will be in a cross-functional team environment, collaborating with multiple departments internally and with internal IT teams (developers, QA engineers, analysts etc).

Responsibilities:

• Gather, analyze, and document business requirements
• Translate business requirements into clear, actionable documentation, including User Stories, Use Cases, UML, BPMN, and Sequence Diagrams
• Drive implementation of new card products, payment features, and integrations with processors, card schemes, and third-party providers
• Collaborate with Visa, Mastercard, processors, personalization bureaus, and technology partners during project implementation
• Ensure new functionality complies with card scheme rules, regulatory requirements, and internal policies
• Analyze existing processes and identify opportunities for automation and operational improvements
• Support business teams with product knowledge and operational expertise
• Define, monitor, and analyze product and operational KPIs, using data to identify opportunities for improvement and support product decisions
• Prepare regular management reports, executive presentations, business cases, and project status updates for senior leadership and key stakeholders
• Own business analysis throughout the full feature lifecycle, from discovery to delivery
• Facilitate communication and collaborate effectively across , Operations, Product, Development, and QA teams throughout the task lifecycle

Requirements:

• Bachelor’s degree in Business Administration, Finance, Engineering, Information Systems, or a related field
• 3+ years of experience in business analysis, project/product management, or card payments
• Experience delivering projects in card issuing, acquiring, or digital payments
• Strong understanding of card payment lifecycle, including authorization, clearing, settlement, disputes, and fraud processes
• Experience writing business requirements, functional specifications, and process documentation
• Strong analytical and problem-solving skills
• Excellent organizational and stakeholder management skills
• Ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills in English
• Ability to work independently and collaborate across multiple teams
• Proficiency in leveraging AI tools (e.g. ChatGPT, Claude or similar) to accelerate business analysis, documentation, research, project management, and decision-making.
• Strong analytical mindset with the ability to translate data into actionable insights and management-level recommendations
• Excellent presentation and communication skills, with experience preparing high-quality reports and executive presentations
• Experience working with Visa and Mastercard projects (nice to have)
• Experience with card processors (nice to have)
• Experience launching new card products or payment features (nice to have)
• Knowledge of Agile methodologies such as Scrum/Kanban (nice to have)
• Experience with mobile wallets such as Apple Pay/Google Pay (nice to have)
• Familiarity with regulatory and compliance requirements for payment cards (nice to have)

Interview steps:

• Screening callwith Recruiter
• Technical interviewwith Head of Cards Operations (1 hour)
• Final interviewwith Head of Frontend Development / C-level

Our benefits:

• Excellent compensation package
• Medical insurance
• Provident fund
• In-house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services
• 21 days of annual leave and 10 days of sick leave annually
• Shuttle bus service from Limassol
• Birthday gift
• Relocation bonus and visa/work permit support