Junior Account Manager, Enterprise

About the role:

Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way. Our business keeps growing, so we’re looking for a skilled Jr. Enterprise Account Manager to join our team.

We are looking for an ambitious and highly organized Junior Account Manager to join FYUL’s Enterprise Sales team and help support some of our largest and most strategic customer relationships. You will work closely with our Enterprise Solutions & Account Manager, supporting enterprise customers across entertainment, eCommerce, retail, technology, and other high-growth industries. You’ll be involved in the full lifecycle of enterprise partnerships - from customer meetings and product launches to performance analysis, growth opportunities, and solving complex customer needs together with cross-functional teams. This is an ideal role for someone with experience in project management, project coordination, or a junior commercial role who is ready to take on greater ownership and grow within enterprise sales. We’re looking for someone proactive, detail-oriented, commercially minded, and eager to learn the complexities of managing strategic partnerships. Previous experience in account management, business development, or customer success is a strong plus. As you grow in the role, you’ll have the opportunity to take on increasing responsibility, lead customer initiatives, and gradually manage customer relationships independently.

Your Responsibilities:

• Enterprise Account Support

• Enterprise Solutions & Account Manager with the day-to-day management of strategic enterprise accounts, including coordinating product samples, legal and compliance documentation, product information, and other customer requests

• Prepare customer meeting materials, capture key action items, and help ensure follow-ups are completed

• Maintain account documentation and keep customer projects, open requests, and next steps organized

• Work with relevant internal teams to gather information and help resolve customer questions and operational issues

• As you gain experience, gradually take ownership of selected customer workstreams and customer conversations

2. Account Performance & Growth Support Help

• Monitor account performance and sales trends, and prepare recurring reports and analyses

• Support the Enterprise Solutions & Account Manager with product launches, assortment expansion, seasonal planning, and other account growth initiatives

• Conduct product, market, and account research to help identify potential growth opportunities Help track agreed account initiatives and ensure next steps are followed through

3. Project & Cross-Functional Coordination

• Support the Enterprise Solutions & Account Manager in coordinating customer projects and product launches, including timelines, action items, and dependencies Coordinate with Product, Operations, Supply Chain, Legal, Finance, Technology, Compliance, and other teams to gather information and move customer requests forward

• Follow up with internal stakeholders on outstanding actions and flag potential delays or blockers

• Keep project documentation, customer materials, and status updates organized and up to date

• Help ensure customers and internal teams stay aligned throughout ongoing projects

What We’re Looking For:

• 1-2 years of experience in project management, project coordination, a junior commercial role, or another relevant position

• Excellent English communication skills, both written and verbal, with the confidence to communicate professionally with customers

• Flexibility to accommodate customer meetings across time zones, as many of our enterprise customers are based in the US

• Strong organizational skills, with the ability to prioritize, manage multiple tasks, and keep follow-ups moving

• Strong attention to detail and a proactive approach to completing tasks and driving next steps

• Analytical mindset and confidence working with spreadsheets, reporting, and performance data

• Commercial curiosity and an interest in understanding customer needs and identifying growth opportunities

• Strong interpersonal skills and confidence working with both customers and cross-functional teams

• Ability to work independently while knowing when to ask questions, flag potential issues, or involve others

• Previous experience in account management, business development, customer success, or another customer-facing role is a strong plus

What we offer:

• Monthly salary1,500-2,000 EUR gross, depending on work experience, education, and skills

• A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done

• An opportunity to work remotely or in a modern and welcoming office in Riga

• Flexible working hours (start your day as late as 11 AM)

• Private health insurance

• 2 extra paid days off to focus on your mental or physical well-being

• 1 extra paid day off to celebrate a Birthday or any other celebration of your choice

• Access to mentorship, internal meetups, and hackathons, both on-site and online

• Free and healthy lunch if you work from the Rīga office

• Design and order your own merch using our platforms with an employee discount

• Exciting team-building events and parties you’ll never forget!

FYUL is the engine that powers on-demand commerce at global scale.

Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.

From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.

We're a fast-growing global company working toward powering great brands, great experiences, and great people.

We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!