Intern

FLSA Exemption Status

Non-Exempt

Summary

This internship offers a hands-on entry into the world of critical network infrastructure, perfect for someone eager to build a foundational career in electronics, data center operations, and telecommunications. You will gain real-world experience configuring edge equipment for Multi-Dwelling Units (MDUs) and using advanced diagnostic tools-like OTDRs, VFLs, and Fluke testers-to characterize and troubleshoot high-speed fiber and multi-gigabit Ethernet networks. Beyond active field installations and managing physical layer systems like DC power plants and battery backups, you will play a vital role in the technical documentation process by maintaining accurate hardware provisioning, software allocations, and test data records. It is a highly immersive, physically engaging opportunity designed to bridge theoretical OSI networking concepts with the practical, on-the-job skills necessary for keeping communications running seamlessly.

Examples of Work

Assists in the provisioning, commissioning, testing, repairing, maintaining and calibrating of network equipment including, but no limited to: Ethernet, switches, media converters, PON, power and other related data equipment.

Assists in wiring Ethernet (twisted pair) and fiber optic network equipment appropriately.

Assists in troubleshooting network problems. Assists in evaluating problems, formulating solutions and taking corrective action. Completes work orders and trouble tickets as appropriate.

Assists in circuit termination at customer premises (demarc).

Assists in the maintenance of accurate equipment records, hardware and software documentation, equipment provisioning allocations, and test data records.

Adheres to prescribed procedures and standards.

Complies with safety rules and regulations.

Attends work on continuous and regular basis.

Education

Graduation from high school or possession of an acceptable equivalency diploma; enrollment in an institution of higher learning as a student working toward the completion of an associate, or bachelor degree in a related field preffered. Preferred course work in Electrical Technology, Network Administration.

Experience

None

GRU Competencies

Customer Focus

Role Specific Competencies

Safety

Certifications

None

Knowledge, Skills, and Abilities

Relevant work or classroom experience in areas related to the Department preferred.

Basic knowledge of organizational policies, procedures, and practices.

Strong knowledge of Microsoft Office preferred.

Analytical abilities and aptitude in problem solving.

Innovative and forward thinking.

Strong research and writing skills are preferred.

Ability to understand and follow moderately-complex oral and written instructions.

Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.

Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds both internally and externally.

Knowledge, Skills, and Abilities (continued)

Physical Requirements

To Perform this job successfully, an individual must possess certain physical abilities and be able to withstand work-related environmental conditions

Climbing - Rarely/Never

Driving - Rarely/Never

Far Vision Acuity - Often

Fine Manipulation - Often

Foot or Leg Controls - Continually

Gross Manipulation - Often

Hearing - Continually

Keyboarding - Continually

Lifting or Carrying>50 lbs. - Rarely/Never

Near Visual Acuity - Continually

Normal Color Vision - Rarely/Never

Peripheral Vision - Continually

Pushing or Pulling > 50 lbs. - Rarely/Never

Reaching Above Shoulder Level - Rarely/Never

Reaching Overhead-Rarely/Never

Sitting - Often

Speaking - Continually

Standing or Walking - Often

Stooping, Kneeling, or Crawling - Occasionally

Environmental Requirements

Work requires performance of tasks outdoors under varying climatic conditions.