Upway Logistics - Central Dispatcher Europe

About Upway Logistics

Upway Logistics is our in-house transport network. E-bikes are heavy, high-value, and fragile - standard parcel carriers struggle with them. So we move them ourselves, in both directions: outbound deliveries to customers who bought a bike, and inbound collections from sellers whose bikes we've bought back. Upway Logistics is scaling fast across our European markets, and dispatch is the nerve center of that operation.

The role

As Central Dispatcher, you own the day-to-day execution of Upway Logistics across Europe. Every morning, bikes need to leave our warehouses to reach customers, and vans need to be at sellers' doors to collect bikes coming back in - on the right route, at the right time. And every day, something will not go according to plan. Your job is to make sure the plan is solid before the day starts, to keep the operation running when reality deviates from it, and to be the voice of Upway Logistics towards the clients and sellers affected when it does.

This is a hands-on operational role at the heart of a scaling logistics network. You will be the single point of coordination between route planning, warehouse teams, drivers, and the customers and sellers we serve.