Business Analyst | eCommerce team

At Garmin we create products that are designed indoors for outdoor activities. We do this to enable our customers to make the most of their time spent pursuing their passions.

We recognize the value of flexibility in supporting employee well-being, work-life balance, and effective collaboration. Associates may work from home up to four days per month, or one day per week, while remaining connected to the teams and culture that help us do our best work.

Our roles are primarily office-based because we believe the best ideas, innovation, and strongest professional relationships are built through in-person collaboration, making regular team interaction an important part of our culture and future success.

We are a global company with offices in the US, Europe and Asia. In these centers, we carry out the various stages of product development, from initial concept to mass production of ready-to-sell units. We embrace a vertically integrated business model with strategic design, manufacturing, distribution, sales and support centers around the world to maximize our value to customers.

We are looking for a Business Analyst who will be part of the eCommerce Team. We are a fundamental part of IT-Web Applications, our mission is to ensure customers can view and purchase our products through reliable and fast services across the globe. We own and maintain critical infrastructure for our eCommerce platform, as well as the customer facing apps.

Responsibilities

• Gathers and documents detailed requirements for business needs and is able to determine moderately complex solution design with input from others.
• Translates business needs into detailed user stories, acceptance criteria, and supporting functional documentation.
• Leads conversation with business stakeholders and users on needs and goals.
• Translates complex business requirements into functional designs.
• Identifies interdependencies in applications and teams supporting those applications.
• Helps with backlog grooming, story scrubbing, and planning with PO and SM.
• Supports developers on most questions about solution requirements and functional design.
• Performs moderate troubleshooting.
• Organizes demos and handles testing session with QA and the business.
• Conducts functional reviews of assigned work items to ensure requirements are complete, accurate, and testable, and performs manual testing to validate the implemented functionality against business requirements.
• Identifies more advanced test scenarios and validates them
• Helps on releases coordination

Requirements

• Must demonstrate advanced understanding of business analysis principles/methodologies and possesses a demonstrated ability to adapt practices to meet business climate and needs.
• Consistent demonstration of quality and effectiveness in work documentation and organization.
• Proficiency of researching, understanding industry standards and tools, etc.
• Strong collaboration and communication skills, with the ability to effectively engage and build productive relationships through verbal, written, and interpersonal interactions across large teams and departmental settings.
• Ability to manage multiple concurrent initiatives while effectively balancing priorities and deadlines.
• Experience in successful implementation of technology solutions.
• Demonstrates professionalism when managing different perspectives.
• Agile/Scrum methodology experience and/or training.
• Knowledge to perform basic database queries using SQL/MySQL for data validation and troubleshooting.
• Solidly understands software design.
• Experience with web based projects.
• Experience partnering with stakeholders across multiple regions and time zones.
• Bachelor in Computer Science, or another relevant field or an equivalent combination of education and relevant experience.
• Minimum 3 years of relevant work experience.

Would be a plus:

• Experience with API testing using Postman/ Insomnia or similar tools

Benefits

Benefits to enhance your experience:

• 24 days off each year plus extra vacation days based on years at Garmin and compensation for legal holidays.
• Health package subscription and yearly budget for glasses.
• Monthly budget for sports and wellbeing activities.
• Local and global career development programs (training, mentorship, technical and leadership development, and more).
• Access to e-learning platforms and support for technical conferences attendance.
• Loyalty bonus within the company, plus other special bonuses (for holidays and personal life events).
• Meal tickets.

Yours exclusively when part of our team:

• Significant discount for Garmin products.
• Employee stock purchase plan.
• Contribution to the retirement plan (Pillar 3).
• Garmin products available for testing and borrowing.
• A comprehensive event series championing wellbeing, sports, and community tailored to foster holistic health (featuring sports events, classes, hackathons, parties, and more).
• Other benefits which we invite you to discover along the recruitment process.

Garmin Cluj is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, national origin, sex, age or disability.