Collections Legal Operations Lead

GCash • Banking • Lending • Bachelor's Degree • 6 months ago
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Location
In office (Philippines)
Seniority
Staff · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match

GCash

GCash is a mobile wallet and financial services provider based in Taguig, Philippines, and was launched in 2004. The platform offers a comprehensive suite of digital services including peer-to-peer money transfers, bill payments, mobile airtime top-ups, savings accounts, insurance products, and investment tools. Operated by G-Xchange, a subsidiary of Mynt, the company serves over 94 million users and millions of merchants primarily in the Philippines while expanding its reach to international markets.
gcash.com • HQ: Taguig, Philippines • Insurance • Lending • Banking • FinTech • Financial Services • Payments • 1001-5000 employees • Est. 2004

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Duties and Responsibilities:

  • Build and lead a high-performing Legal Operations Team focused on collections through litigation (such as small claims case filing).

  • Manage external agencies handling a portion of the legal collections process, ensuring compliance and efficiency.

  • Provide insights and develop strategies to improve legal collections success rates while ensuring compliance with local laws and regulations.

  • Provide insights and make appropriate and fact-based decisions with available information when under pressure and/or adverse conditions to drive legal collections and process improvements.

  • Oversee the legal collections process, including:

    • Identifying clients for case filing

    • Preparing and reviewing court-required documents

    • Coordinating with internal teams, legal counsel, courts, and external partners

    • Ensure all payments to court are properly filed, documented, and executed.

Displays:

  • Knowledgeable in Debt Collections through litigation

  • Detail-oriented which supports his/her project management and process improvement skills.

  • Identifies problems in meeting key performance indicators, resolve them to the satisfaction of the business objectives.

  • Continually raises the standard of quality in the work of self and others

Delivers:

  • Drive debt collections by Litigation by ensuring all documents and evidence are provided and all parties are informed and operationally efficient.

  • Provide timely direction on strategic changes within the business and help align the focus of resources to the same.

  • Improve internal and external teams’ performance and support in career development

Qulifications:

  • Bachelor's degree in any field

  • At least 5 years of experience in Collections and/or Litigation

  • Strong leadership and coaching skills

  • Experience with project management is a plus

  • Experience in FinTech and BNPL is a plus

  • Licensed lawyer is a plus

    What We Offer

    Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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