Product Operations Manager

GCash • 29 days ago
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Location
In office (Philippines)
Employment
Full-Time
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GCash

GCash is a mobile wallet and financial services provider based in Taguig, Philippines, and was launched in 2004. The platform offers a comprehensive suite of digital services including peer-to-peer money transfers, bill payments, mobile airtime top-ups, savings accounts, insurance products, and investment tools. Operated by G-Xchange, a subsidiary of Mynt, the company serves over 94 million users and millions of merchants primarily in the Philippines while expanding its reach to international markets.
gcash.com • HQ: Taguig, Philippines • Insurance • Lending • Banking • FinTech • Financial Services • Payments • 1001-5000 employees • Est. 2004

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Key Responsibilities

  • Monitor product performance, operational health, and service reliability
  • Coordinate with product, technology, operations, compliance, and support teams to resolve issues and improve processes
  • Ensure operational readiness and smooth execution of product launches, enhancements, and fixes
  • Track key operational and product metrics and identify areas for improvement
  • Establish and maintain workflows, controls, escalation processes, and operational documentation
  • Support incident management, issue resolution, and continuous process optimization
  • Drive operational efficiency, governance, and scalability across product operations

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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