Operations Supervisor

Job Description Summary

Job Description

• Lead by example, ensuring a safe and efficient workplace is maintained at all times.
• Achieve the required company quality standards ensuring both internal and external customer satisfaction.
• Ensuring that Key Performance Indicators (KPI's) are monitored, and targets achieved.
• Liaise and coordinate with support functions to progress issues concerning production planning and resource/skill allocation to ensure delivery of products to schedule within all relevant quality specifications.
• Communicate with the teams by utilising the visual management, delivering Flash 5 briefs with focus on safety, quality, delivery, cost, and People.
• Undertake performance management responsibility for team members, conducting appraisals, disciplinaries and giving direction to aid positive performance.
• Ensure safe working practices are maintained and ‘Standard Operations’ adhered to.
• Ensure that non-conformance is challenged, and countermeasures are agreed and implemented.
• Lead and motivate the team to create a high-performance culture where improvement suggestions are embraced.
• Through the utilisation of lean and statistical manufacturing tools, strive to exceed the Company targets in productivity, efficiency, and quality on a continuous basis.
• Manage the implementation of engineering changes, production trials, model change and pilot build.
• Report and act upon plant or machinery breakdowns to our maintenance departments.
• Promote Total Productive Maintenance procedures to further improve the availability of the line.
• Contribute to the improvement of working procedures by constantly looking for solutions to ensure the best productivity results.
• Ensure compliance with procedures, operating instructions and work instructions.
• Ensure that internal delivery processes are adhered to support Customer satisfaction.
• Lead follow up to customer concerns. Identify and eliminate root cause using robust countermeasures. Sustain the corrective actions to eliminate repeat issues.
• Ensure all external and internal auditory standards and improvement requirements are met.

People Management:

• Manage Manpower resource effectively to support customer delivery requirements and Lean Manufacturing principles.
• Drive company Absence Control Procedures to ensure maximum attendance levels.
• Deal with all personnel issues, in line with Company Policy and Agreements.
• Responsible for hiring and training of operators for products and processes within your control.
• Manage time, attendance, and employee renumeration within Company procedures and systems.
• Carry out incident, accident and non-conformity investigations and associated reporting and action closure.
• Motivate and coach the team to operational success.
• Monitor the completion of tasks and ensure good performance and record on appropriate systems.
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them.
• Communicate KPIs from the strategic annual plan so that each employee is aware.
• Ensure KPIs are met by working to the overall plan, including management of, and reporting.
• Provide product expertise within team, and respond to operator queries.
• Work positively with support functions to fully define the processes/procedures/controls relevant to team activities. Provide support and input to continuous improvement activities.

Candidate Requirements:

• • Previous experience in a supervisory capacity
  • Excellent interpersonal Skills
  • Ability to manage a variety of cross-functional team members
  • Excellent written, verbal and presentation skills
  • Excellent organisational and follow-up skills
  • Competent in problem solving, team building, planning and decision making
  • Excellent leadership and People management skills
  • Knowledge and technical understanding of Assembly processes, components and manufacturing techniques.
  • Knowledge of SAP or other ERP systems.
  • Exposure to Daily management tools, and Lean Six Sigma (Green Belt Certification and above).
  • Knowledge of MPS processes.
  • Basic Knowledge of Budgets and CAPEX proposals.
  • Knowledge and experience of Lean Continuous improvement tools
  • Permanent UK Work Permit

Preferred Qualifications:

• • Higher National Diploma in Engineering or similar
  • Lean Six Sigma Qualification
  • IOSH Managing Safety

Additional Information

Relocation Assistance Provided: No