Senior Technical Resolution Engineer

Job Description Summary

Job Description

Roles and Responsibilities

The proposed role will serve as a senior technical integrator and problem-solving lead with the ability to:

• Carry out technical reviews and align problem-solving resolutions
• Articulate high-complexity technical challenges clearly across different levels of key stakeholders
• Develop and communicate an aligned strategy to direct cross-functional teams toward closure
• Coordinate resolution activities across NRI engineering, special process engineering, repair qualification engineering, and repair shop teams
• Serve as a focal point for technical challenges originating from “Andon” tickets and facilitate execution of “Forge” project activities.
• Strong engagement with Technical Leaders and Controlled Title Holders to promote technical rigor and risk management.

Required Qualifications

• Master/ Bachelor’s Degree in Mechanical or Materials Engineering, Materials Science, or related engineering field of study from an accredited college or university
• Minimum of 15 years of engineering experience (Preferable in manufacturing, Services, repair, or design environment)
• Travel to repair centers, customer sites, and other locations as needed globally (~10%)

Desired Characteristics

• Industrial gas turbine design, repair, or manufacturing experience with background in special processes (machining, joining, coating, inspection, etc.)
• Lean training or equivalent quality training
• Strong mechanical design and analytical background
• Ability and established track record with project management to resolve complex tasks or problems and drive projects to completion
• Strong interpersonal and leadership skills with demonstrated ability to interface effectively with all levels of the organization functions.
• Demonstrated mentorship of colleagues with less experience
• Proven ability to identify and integrate best practices.