Service Sales Engineer

Responsibilities / Tasks

Sales & Business Development

• Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.
• Develop and align long-term business strategies, targets, and service sales plans.
• Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.
• Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.
• Submit service proposals and actively manage opportunities through the sales pipeline.
• Collate and maintain up-to-date information on market pricing and customer needs.
• Prepare and deliver technical and commercial presentations to customers and stakeholders.
• Continuously update CRM systems and sales forecasts.

Customer & Stakeholder Collaboration

• Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.
• Work closely with relevant stakeholders to ensure the effective fulfillment of Service Level Agreements..
• Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.
• Partner with internal administration teams to ensure accurate and timely proposal delivery.
• Actively participate in industry networking, customer visits, trade shows, and industry events.

Communication & Coordination

• Maintain clear, professional communication with customers, internal teams, and management.
• Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.

Your Profile / Qualifications

• Bachelor’s degree in Mechanical Engineering, Mechatronics Engineering, Electrical & Electronics Engineering, or Industrial Engineering.
• 3+ years of B2B technical sales experience, ideally within machinery and automation.
• Proven experience in separators, decanters, and homogenizers for industries such as:
  • Dairy & Food
  • Chemical & Pharmaceutical
  • Beverage
  • Marine & Energy
• Experience selling equipment and integrated process lines.
• Strong background in sales execution and opportunity management, with a demonstrated track record of revenue and profit growth.
• Highly commercial mindset with strong customer platform management capability.
• Experience in preparing tender documentation and participating in tender processes.
• Excellent written and verbal communication skills, able to work across levels, functions, cultures, and geographies.
• Resilient, proactive, and results-driven with a strong can-do attitude.
• Detail-oriented with the ability to manage multiple opportunities simultaneously.
• Strong interpersonal skills; able to work independently and within cross-functional teams.
• Self-motivated and accountable.
• Fluent in English. Only applications submitted in English will be considered.
• Working knowledge of MS Office and SAP C4C (or similar CRM tools).
• Willingness and ability to travel extensively (approximately 60-80%).
• No military obligation for male candidates.

Did we spark your interest?

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