Service Technician

Responsibilities / Tasks

This role reports to the Director Service in Malaysia.

Technical Handling of Product Group- (Grasso) Industrial Refrigeration (Ammonia):

• Provide Service Sales Support and Project execution
• Provide customer technical support and coordinate warranty claims
• Provide Internal technical consulting for sales and other team members
• Necessity to travel throughout Malaysia

Service Sales Support and Project execution

• Technical support: understand customer requirements and provide technical sales support
• Oversee overhauling of Screw and Reciprocating compressors
• Oversee installation and commissioning of new compressors
• Take over service projects and field services execution upon confirmation
• Meet customer for technical discussion and service projects / field service execution
• Project Supervising and coordinate to the sub-contractor
• Troubleshooting the control system / Mechanical / Electrical
• Manage service projects within the stipulated budget
• Preparation for Instruction Manuals and Training of Operational / Maintenance Personnel.
• Ensure safety adherence of all colleagues and contractors involved in the site works
• Equipment/plant commissioning and operator training
• Post-sales coordination
• Prepare weekly timesheets and service/commissioning reports

Your Profile / Qualifications

• Diploma/Certificate holder in Refrigeration/Electrical/Mechanical Engineering or equivalent
• Open for fresh graduates
• Process knowledge in industrial refrigeration sector will be an advantage
• Good oral, written and presentation skills in Bahasa Malaysia and English language are essential
• Good computer skills with sound knowledge of Microsoft Office
• Proactive, Independent, highly motivated and open-minded
• Team player with strong interpersonal skills
• Able to communicate/deal professionally with both internal and external clients.
• Good oral, written and presentation skills would be desirable.
• Able to travel occasionally for short duration of 5-6 days per month throughout Malaysia
• Those with more experience will be considered for a Service Engineer

At GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.

Did we spark your interest?

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