Airfield Services Manager (based in Crete)

International Airport of Heraklion, Crete S.A. is currently looking for a:

Airfield Services Manager (based in Crete)

Responsibilities

• Develops and implements airfield policies, operational procedures, SOPs and BCPs, ensuring compliance with applicable safety and regulatory requirements.
• Manages day-to-day airfield operations, including apron, runway and taxiway activities, inspections, hazard identification and coordination with airside service providers.
• Conducts risk assessments, defines mitigation measures and ensures timely reporting, investigation and follow-up of incidents, unsafe practices and corrective actions.
• Supports the development and implementation of the SMS, AOM, AEP, AVOP training and relevant airfield procedures.
• Coordinates with airport management, airlines, regulatory authorities, APOC, environmental teams and other stakeholders to resolve issues and enhance operational efficiency.
• Manages airside work permits, change management activities and airfield improvement initiatives, ensuring safe execution and effective cross-functional coordination.
• Monitors operational performance, KPIs, trends and resource allocation, identifying opportunities to improve safety, service continuity and efficiency.
• Supports regulatory inspections, audits and compliance reviews, ensuring timely preparation, documentation and implementation of required actions.
• Contributes to ORAT, operational readiness and airport transfer activities, supporting trials, simulations, procedure testing and service mobilization.
• Leads the Airfield Services and Sweepers teams, ensuring appropriate training, readiness, performance and response during irregular or emergency operations.

Requirements

• Valid RTF License, AVOP License
• Minimum of 10 years of experience in airport management, aviation operations, or related roles, with demonstrated leadership and project management skills
• Strong understanding of airport operations, regulatory requirements, and industry best practices, with knowledge of European aviation regulations and standards
• Proficient in project management tools and techniques, with experience leading cross-functional teams and managing complex projects from initiation to completion
• Proficiency Diploma in English

Competencies

• Excellent communication, negotiation and stakeholder management skills
• Analytical mindset with the ability to analyze complex data, identify trends, and develop data-driven strategies and solutions
• Demonstrated ability to work in a fast-paced environment, prioritize competing demands, and adapt to changing priorities and circumstances