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Salary
$85k – $169k per year (Estimated)
Location
Remote (United States)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
General Parts Group (GenPT) is an independent provider of commercial food service equipment support, offering repair, installation, and planned maintenance services. The company supplies genuine OEM replacement parts for commercial kitchens, serving restaurants, institutions, and foodservice operators across the United States. Through its network of certified technicians and distribution hubs, it helps businesses minimize equipment downtime and maintain compliance with safety standards.

Turn Strategy into Scalable Digital Growth

We’re seeking a driven eCommerce Requirements Analyst to partner with Product Management in translating business initiatives into clearly defined, executable features that power digital commerce growth. This role operates at the feature level-framing business problems, defining customer value, and ensuring alignment between stakeholders and development teams. You’ll bring structure to ambiguity and prepare initiatives for prioritization and delivery in a fast-paced Agile environment.

You must be eligible to work in the US without Visa Sponsorship.

What You’ll Do

  • Translate business initiatives into epics, features, and user stories

  • Write detailed, development-ready acceptance criteria

  • Document business rules, functional requirements, risks, and success metrics

  • Map customer journeys and operational workflows to identify improvements

  • Partner with Product, Engineering, UX, and business stakeholders

  • Support intake and prioritization by assessing impact and value

  • Ensure teams receive complete, actionable requirements

Required Qualifications

eCommerce Experience

  • 5+ years’ experience as a Business Analyst or Requirements Analyst

  • Direct experience supporting B2B or B2C eCommerce platforms

  • Strong understanding of:

    • Product detail pages

    • Search and navigation

    • Cart, checkout, and quoting flows

    • Inventory visibility

    • Order lifecycle

    • Account dashboards and self-service features

2. Requirements Framing & Feature Ownership

  • Proven experience writing:

    • Epics

    • Features

    • User stories

    • Acceptance criteria

  • Ability to translate business needs into structured, development-ready requirements

  • Experience documenting:

    • Business rules

    • Functional requirements

    • Dependencies and risks

    • Success metrics

3.Business Process & Workflow Thinking

  • Strong ability to map customer journeys and operational workflows

  • Experience identifying pain points and recommending improvements

  • Ability to think through automation, approval flows, and exception handling

  • Comfortable balancing customer experience with operational realities

4. Agile & Cross-Functional Collaboration

  • Experience working in Agile/Scrum environments

  • Comfortable participating in backlog refinement and sprint planning

  • Proven ability to act as liaison between business and engineering teams

  • Strong stakeholder facilitation and communication skills

5.Prioritization & Strategic Support

  • Experience supporting intake and prioritization processes

  • Ability to help assess impact, effort, and business value

  • Comfortable operating in a roadmap-driven product environment

What Success Looks Like

You bring structure to complex problems and frame features clearly with minimal direction. You prepare initiatives for prioritization and executive review with confidence. Development teams rely on you for complete, actionable requirements that reduce friction and accelerate delivery.

You operate with urgency, ownership, and accountability - always balancing customer needs with business outcomes.

You’ll Thrive Here If You Are

  • A structured, systems-oriented thinker

  • Customer-first in your decision-making

  • Highly accountable and ownership-driven

  • A strong, confident communicator

  • Comfortable in a fast-paced, high-visibility environment

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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