Service Supervisor
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Location
In office (Asaba)
Employment
Full-Time
First seen by Alion on Nov 3, 2026.
Overview
Company
Impact
Profile match
Genesis Group is a Nigerian-owned conglomerate with a footprint in catering, hospitality and entertainment. It provides industrial catering and housekeeping management to clients in offshore and onshore locations, and also operates hotels, restaurants, cinemas, shopping malls and property development. The group has its head office in Port Harcourt, Nigeria.
Job Description
- We are seeking a responsible, experienced, and customer-focused individual to supervise daily restaurant operations and ensure excellent service delivery.
Key Responsibilities
- Supervise and coordinate restaurant service staff.
- Ensure excellent customer service and guest satisfaction.
- Oversee daily restaurant operations and service delivery.
- Handle customer complaints and resolve issues professionally.
- Ensure staff maintain proper hygiene, grooming, and service standards.
- Coordinate with the kitchen team for smooth operations.
- Monitor staff performance and ensure compliance with company policies.
Requirements
- Minimum of OND / HND or Bachelor's Degree in a relevant field.
- Previous experience in restaurant or hospitality supervision.
- Good leadership and communication skills.
- Strong customer service and problem-solving abilities.
- Ability to work under pressure and manage a team.
- Good knowledge of restaurant operations and service standards.
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