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Location
Remote/Hybrid (United States)
Seniority
Senior · 7+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Genesys is an American software company founded in 1990 that supplies the platforms large organisations use to run customer service across voice, chat, email and messaging. Its Genesys Cloud product handles routing, workforce engagement, quality management, journey analytics and increasingly artificial intelligence agents that resolve interactions without a person, sold mainly to banks, insurers, telecommunications operators, retailers and government bodies. Headquartered in Menlo Park and owned by Permira and Hellman & Friedman, it competes with NICE and the cloud vendors and has been migrating a large installed base off its older on-premises products.

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.

We are seeking an experienced Executive Compensation & Equity Partner to support the administration, analysis, and governance of compensation programs for our Vice President and above population. Reporting to the Executive & Equity Compensation Director, this role will partner with HR, Finance, Legal, and Accounting teams to support executive compensation and equity programs, provide market insights, and help ensure programs are administered effectively and consistently.

The ideal candidate brings a strong foundation in compensation, excellent analytical skills, and the ability to communicate effectively with a variety of stakeholders while handling sensitive information with discretion.

Key Responsibilities

Executive Compensation Analysis & Support

  • Support market benchmarking and competitive analysis for VP+ roles

  • Assist with evaluating executive pay positioning and compensation program effectiveness

  • Prepare analyses and reports to support executive compensation decisions and annual compensation planning activities

  • Monitor market trends and emerging compensation practices

Equity Program Administration & Analysis

  • Support the administration of executive and broad-based equity programs

  • Coordinate with Finance, Legal, Payroll, and Stock Administration teams to ensure accurate and timely processing of equity transactions

  • Prepare equity analyses, including grant tracking, dilution reporting, and scenario modeling

  • Maintain equity program documentation, guidelines, and process materials

  • Assist with equity-related communications and education materials

Compensation Programs & Projects

  • Partner with the broader compensation team on initiatives related to job evaluation, job architecture, and global career frameworks

  • Support the development and maintenance of compensation structures and salary ranges across global markets

  • Participate in compensation projects that improve program effectiveness, consistency, and scalability

Governance & Compliance

  • Support executive compensation disclosures and reporting requirements

  • Support compliance with applicable regulations, company policies, and compensation governance practices

  • Maintain accurate compensation and equity data, documentation, and records

  • Assist with audits, reporting requirements, and data requests as needed

Qualifications

  • 7+ years of compensation experience, including experience supporting executive compensation and/or equity program

  • Experience working with equity administration platforms such as Fidelity, including coordination of equity transactions and program support

  • Knowledge of compensation principles, market benchmarking, and compensation program administration

  • Experience working with equity compensation programs and related analyses

  • Strong analytical and quantitative skills with proficiency in Excel and compensation reporting tools

  • Excellent written and verbal communication skills

  • Ability to manage confidential information with discretion and professionalism

  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

What Sets You Apart

  • Curiosity and a desire to learn complex compensation and equity concepts

  • Strong organizational skills and attention to detail

  • Ability to translate data into clear and actionable insights

  • Collaborative approach and willingness to partner across functions

  • Comfort working with executive-level stakeholders and sensitive information

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$107,200.00 - $188,400.00

Benefits:

  • Medical, Dental, and Vision Insurance.

  • Telehealth coverage

  • Flexible work schedules and work from home opportunities

  • Development and career growth opportunities

  • Open Time Off in addition to 10 paid holidays

  • 401(k) matching program

  • Adoption Assistance

  • Fertility treatments

Click here to view a summary overview of our Benefits.

Working at Genesys

  • AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
  • Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at[email protected].

You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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