Assistant Vice President, Business Solution Architect – Agentic AI

Lead Business Partner - Human Resource

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Assistant Vice President Business Solution Architect Agentic AI!

Role Summary:

In this role you'll be a part of Genpact's transformation under Genpact Next as we lead the shift to Agentic AI Solutionsdomain-specific autonomous systems that redefine how we deliver value to clients. You'll help drive the adoption of innovations across Agentic AI products like AP Suite and Insurance among others set to expand across service lines.

The assistant vice president of agentic AI solutions supports the design implementation and optimization of AI solutions using autonomous agents to enhance process efficiency decision-making and customer experience. This role involves collaborating with product engineering and business stakeholders to translate requirements into AI-driven capabilities.

Key Responsibilities:

- Opportunity Assessment: Assist in evaluating client use cases to identify opportunities for deploying agentic AI solutions such as workflow automation and decision agents.

- Architectural support: Contribute to the design of multi-agent architectures and decision-flow logic for autonomous operations.

- Integration Assistance: Collaborate with engineering teams to facilitate integration of solutions into client systems like enterprise resource planning (ERP) customer relationship management (CRM) and Helpdesk platforms.

- Proof-of-Concept Development: Support the development of proof-of-concepts and pilot implementations to validate business impact.

- Performance Monitoring: Help monitor and evaluate agent performance using key performance indicators (KP Is) such as accuracy and latency.

- Compliance support: Ensure solutions meet compliance security and ethical AI guidelines.

- Documentation Creation: Assist in creating client-facing technical documentation and training materials.

Qualifications

Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management

Certifications

Human Resources - Ministry of National Education, RomaniaMinistry of National Education, Romania, SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills

Client Relations, Data Analytics, Data-Driven Decision Making, Data Tools, Employee Data Management, Employee Lifecycle Management, HR Reporting, Human Resources (HR), Human Resources Operations, Organizational Design, Project Management, Talent Acquisition, Talent Development, Total Rewards Strategies, Understanding Data

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

HR Business Partner

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.