Business Analyst, Procurement – Vendor Management & Supplier Orders
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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Business Analyst Procurement Vendor Management & Supplier OrdersIn this role we are seeking a detail-oriented and proactive Procurement Specialist to manage the end-to-end order process with suppliers ensure timely delivery of goods and maintain strong relationships with vendors. The ideal candidate will have a strong background in procurement operations vendor management and service level reporting. This role is critical to supporting our supply chain operations and ensuring that suppliers meet performance expectations in line with service agreements.
Key Responsibilities:
- Procurement & Order Management:
- Manage the order-to-supplier process from requisition to delivery.
- Issue purchase orders and ensure timely fulfilment from suppliers.
- Track order status and update internal teams on delivery timelines.
- Vendor Management:
- Establish and maintain relationships with key vendors.
- Negotiate pricing contracts and terms of service with suppliers.
- Handle vendor inquiries and resolve order discrepancies.
- Service Level & Backorder Reporting:
- Monitor supplier performance and compliance with service-level agreements (SL As).
- Create regular reports on backorders delivery times and service levels.
- Implement corrective actions with suppliers for underperformance.
- Inventory & Stock Management support:
- Collaborate with inventory teams to ensure stock levels meet operational needs.
- Assist in managing backorders and prioritizing urgent stock replenishments.
- Continuous Improvement:
- Identify opportunities for process improvements within procurement workflows.
- Support procurement cost-saving initiatives and supplier performance improvement.
- Understands VBA or Power apps for capitalising on automation opportunity.
- Minimum
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertifications
APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, TrichyRequired Skills
Agile Methodology, Client Relations, Collaboration Tools, Cost Reduction Solutions, Data Analytics, Data Reporting, Design Thinking, Executive Presence, Inclusion, Lean Six Sigma (LSS), Microsoft Excel, Microsoft Visual Basic for Applications, Oracle SOA Suite, Personal Effectiveness, Predictive Forecasting, Reporting, SOA Integrations, Storytelling, VBA Macros, VisualizationsLanguage
EnglishLanguage Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Process Analytics - SCMRemote Type -
OfficeWork Shift -
Flex Time (India)Why join Genpact?
- Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
- Make an impact - Help global enterprises solve business challenges that matter
- Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.