Database Administrator N 4A

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• Database and Infrastructure Operations: Manage and support enterprise database platforms (including PostgreSQL and Db2) on Linux/Red Hat environments, ensuring high availability, optimal performance, capacity planning, and security compliance through proactive monitoring, tuning, and incident resolution.
• Application Support, Release, and Service Management: Provide Level 2-3 application support, including incident, problem, and change management, while supporting deployment and release activities in accordance with ITIL practices to ensure stable, secure, and reliable production environments.
• Stakeholder Collaboration and Continuous Improvement: Partner closely with application teams and business stakeholders to deliver high-quality services, support business continuity and disaster recovery capabilities, and drive continuous improvement and innovation across infrastructure and operations.
• Initial Onboarding Period: Work closely with the Technical leads and associates to help support BAU and KTLO (Keeping the Lights On) operations, support and implement Projects as well as work on Security related initiatives.
• Post Onboarding Period: Effectively perform the function and work independently and lead the team, as well as be involved in the design, engineering, and architecture of the Infrastructure. Help work on Service Improvements and Innovation, including introduction of his/her own initiatives.

Qualifications we seek in you!

Minimum Qualifications / Skills

• Database Administration experience particularly Postgre, Db2 database, etc.
• Experienced in SQL scripting in Linux, Application support ,etc.
• Experience with Linux/Red Hat Operating Systems - preferrable
• Database Availability, Capacity, and Performance Management. This involves using Infrastructure Monitoring using tools (preferrable - Foglight, Splunk, etc.)
• Application level 2 to level 3 support, and deployment / release management
• Stakeholder Management Experience, partnering with business stakeholders to deliver high quality service to our customers
• Establish and ensures partnership with Application teams to ensure high quality product is developed and released into production
• ITIL Experience; Service Level Management, Incident Handling and Resolution, Change Management, Service Transition
• Security, Compliance and Risk Management of the Infrastructure and the team’s operations - can implement or have experience on database security their working on.
• Support and Enable Business Continuity and Disaster Recovery Capability of the Infrastructure (Server, Storage, and Virtualization)
• Continuous Improvement and Innovation of Infrastructure and Operations

Preferred Qualifications/ Skills

• Bachelor’s Degree/ College graduate or equivalent in Computer Science/Information Technology or related fields
• Mental Agility: Can process information quickly, recognize connections and adopt multiple perspectives.
• Vision: Can effectively articulate, promote and achieve communicated vision.
• Feedback: Can accept feedback and integrate feedback into performance and behavior.
• Intellectual Curiosity: Actively and routinely seeks out information; versant on multiple business fronts.
• Introspection: Learns from experiences.
• Integrity: Can build trust relationships with multiple constituencies: associates, customers, peers, leadership.
• Influence: Ability to interact with and influence senior management based upon technical expertise and business acumen. Proven ability to influence/persuade others to gain acceptance/approval of difficult or innovative ideas/concepts.
• Flexibility: Ability to manage and execute on multiple, critical projects simultaneously.
• Communication: Proven ability to communicate to multiple audiences in written, verbal and presentation format. Ability to make effective and persuasive presentations on controversial or complex topics to senior management.
• Teamwork: Serves as a strong team player who can operate effectively in unstructured environments, build effective networks of internal and external contacts and create consensus for change.
• Interpersonal skill: Mature, independent, self-motivated and ability to work under pressure and tight deadlines and strong interpersonal skill. Resolve problems in a professional manner, lead working groups, negotiate and create consensus.

Qualifications

Certifications

Required Skills

Language

Language Proficiency -

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.