Principal Solution Architect

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Engineers on the AI Maestro platform team build shared services, APIs, and infrastructure that other teams use to build customer-facing products. Because the platform layer is a critical dependency, a defect or design flaw here propagates into every product built on top of it. This is why the team holds itself to a high qualitybar - and why that bar starts with the people it hires.

The most senior individual-contributor engineering role, responsible for org-wide architecture, standards, and technical vision. Principal Software Engineers solve ambiguous business problems through technology and set the engineering bar for the entire organization.

• Build and own org-wide architecture spanning multiple teams and platform components

• Solve ambiguous business problems by applying technology strategically

• Establish testing and evaluation standards organization-wide, including standards for AI-assisted code

• Define architecture standards and scaling strategy across multiple teams

• Set org-wide security policy and secure engineering practices

• Drive org-wide collaboration and code review culture

• Establish incident response processes and operational standards across the organization

• Establish org-wide patterns for GenAI system design, evaluation, and safety

• Influence without direct authority, building trust and technical credibility across the organization

• Balance long-term technical vision with organizational business need

Qualifications:

• 10+ years of professional software engineering experience, with a track record of org-wide technical leadership

• Demonstrated experience defining architecture standards and technical strategy across multiple teams

• Experience establishing engineering-wide standards for security, testing, and operational excellence

• Deep expertise in GenAI/LLM system design, including safety, evaluation, and organizational best practices

• Proven ability to influence senior stakeholders and drive technical decisions without direct authority

• History of setting technical vision that balances long-term investment with business needs

Qualifications

Certifications

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Language

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The approximate annual base compensation range for this position is:

“Los Angeles California-based candidates are not eligible for this role”

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.