Product Manager 4C

Product Manager

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Product Analyst will play a vital role in our product delivery model supporting the ongoing evolution of our procurement analytics and orchestration capabilities. The scope of commercial analytics and orchestration includes, but is not limited to, value tracking/capture, spend analytics, orchestration, and our data solutions. Additionally, this role is expected to excel in partnering with business and digital stakeholders to identify innovative solutions that align with clients vision and drive value for our businesses.

Responsibilities:

· Analyze and model current-state business processes to identify inefficiencies, gaps, and opportunities for improvement.

· Conduct detailed analysis of business requests to understand scope, feasibility, and impact on existing systems and processes.

· Translate business problems into clear solution recommendations and develop detailed user stories, with technical details and acceptance criteria to ensure clear, testable, and aligned with business objectives are met.

· Lead requirements-gathering sessions with business stakeholders to elicit, define, and document functional and non-functional requirements.

· Develop and maintain detailed documentation, including business requirements documents (BRDs), user stories, use cases, and process flow diagrams.

· Support Product Owner in sprint planning, grooming, and review ceremonies, acting as the primary point of contact for the development team to clarify business requirements and answer questions throughout the delivery lifecycle.

· Support development of product visions, roadmaps, and business cases to inform investment decisions and strategic direction.

· Serve as a secondary point of contact for stakeholder inquiries, helping to manage expectations and communicate backlog priorities when the Product Owner is unavailable.

· Act as the Digital Technology (DT) representative on initiatives requiring expertise in procurement analytics, orchestration, and other digital procurement solutions.

· Stay ahead of market trends and leverage emerging digital technologies within the supplier management capability to maintain a competitive advantage.

· Support workshops to map current and future product value streams, identifying bottlenecks and opportunities for improvement, and translate insights into actionable plans.

· Communicate effectively with stakeholders, building and maintaining strong relationships across the client’s ecosystem.

· Communicate, educate, and raise awareness of product lines and roadmaps across the organization.

Education & Professional Qualifications

Bachelor's degree in IT or relevant field

Experience working as a business analyst in a Technology organization

Knowledge / Experience

• Relevant industry experience
• Strong knowledge and ability in the Data Analytics and Orchestration capabilities.
• Experience contributing to product roadmaps and ensuring alignment with business objectives.
• Proven ability to support or lead user feedback workshops and incorporate insights into product development
• Experience working in a technical environment with a broad, cross functional team supporting the progression of the product vision, defining product requirements and coordinating resources from multi-disciplinary teams
• Experience presenting technical concepts to business stakeholders
• Experience or foundational knowledge in data analysis and a track record of making data-driven decisions
• Demonstrated experience in conducting user research, defining user personas, and translating user needs into actionable product features
• Excellent communication, collaboration, and teamwork skills.
• Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams
• Ability to produce accurate work under pressure with frequent deadlines
• Creative and resourceful approach to solutioning business challenges and an ability to deliver creative value-added solutions through self-initiative and ownership.

Qualifications

Bachelors - Computer Science, Bachelors - Economics, Bachelors - Information Technology, Bachelors - Marketing, Masters - Business Administration

Certifications

APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)Association for Proposal Management Professionals (APMP), Certified Scrum Product Owner (CSPO) - Six Sigma Global Institute (SSGI)Six Sigma Global Institute (SSGI), PMI Agile Certified Practitioner (PMI-ACP) - Scaled Agile, Inc.Scaled Agile, Inc., PRINCE2 Foundation - TrilexTrilex, SAFe® Product Owner/Product Manager (POPM) - Scaled Agile, Inc.Scaled Agile, Inc.

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Product Management

Remote Type -

Remote

Work Shift -

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.