Program Manager - Data and Analytics 4D

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

This role is responsible to drive strategic renewals program, for the company to drive predictability in business. You will be expected to timely drive contract renewals, extensive data gathering, and driving insights to enable critical business decisions. You will be dealing with structured and unstructured data, where you should be able to provide sharper insights, cutting through the noise, and be able to drive deeper sense.

Given this is a strategic initiative and cuts across multiple teams and stakeholders, this will require extensive co-ordination with multiple teams - front-end sales teams, vertical FP&A teams, Pricing teams, corporate reporting teams, salesforce CRM tool team, and contract management team.

Responsibilities

• Drive business predictability by staying connected with the business and getting real time insights into business progress and risks.
• Build business visibility into performance of the renewals portfolio across critical metrics
• Support reporting for renewals at various leadership levels - Board, GLC, vertical heads, vertical COOs and sales leadership.
• Enable and support the leaders to drive business outcomes by providing them timely insights
• Support performance management for the executive management and sales team. This includes setting annual targets for the organization (focused around the program) and measuring attainment for the quarter / year.
• Drive reporting transformation by simplifying and standardizing the reporting process.
  • Understand the complexities that make the data gathering a challenge and work with the ecosystem to explore ways to simplify the same.
  • Develop a strategy for transforming manual reports and automate them. Lead the way in implementing new technologies in operations.

Support in designing and running other data led projects that help build insights that lead to ‘critical to business’ decisions

Qualifications

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.