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Salary
$28k – $68k per year (Estimated)
Location
Remote/Hybrid (Guadalajara, Mexico)
Seniority
Staff
Employment
Full-Time
Overview
Company
Impact
Profile match
Genpact is a professional services company that began in 1997 as a business process unit inside GE Capital in India, and was spun out as an independent firm in 2005. It runs finance and accounting, supply chain, procurement, risk and customer operations on behalf of large enterprises, combining offshore delivery with process reengineering and increasingly with automation rather than pure labour arbitrage. Headquartered in New York and listed on the New York Stock Exchange, the company employs well over a hundred thousand people, mostly in India, and has repositioned its offering around agentic AI embedded into the processes it already operates.
Tech Lead - Cybersecurity S

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

The Tech Lead - Cybersecurity IAM Engineer owns all identity and access management activity across THE CLIENT, covering application access provisioning and review,

support for third-party risk management (TPRM) audits, and technical support to HR-related investigations.

The role sits at the intersection of identity operations, compliance and sensitive internal casework.

- Handling all IAM activities across the environment.

- Managing activities related to application access.

- Supporting TPRM (third-party risk management) audits.

- Supporting HR-related investigations.

- Experience in identity and access management engineering or operations.

- Strong hands-on Microsoft Entra ID experience: conditional access, MFA, SSO and application registration, privileged identity management, and access reviews.

- Strong Active Directory experience: group and OU design, delegation, group policy, and privileged account management.

- Demonstrated experience running joiner / mover / leaver processes and application access provisioning at scale.

- Experience designing and executing periodic user access reviews and certification campaigns.

- Practical GRC experience, including producing evidence for audits and supporting third-party risk assessments.

- Experience supporting sensitive internal investigations - for example HR or legal matters requiring access history, mailbox or file access forensics -

with appropriate discretion and chain-of-custody awareness.

- Understanding of role-based access control (RBAC) and least privilege principles, and the ability to apply them pragmatically in a mixed legacy estate.

- Scripting capability, particularly PowerShell and the Microsoft Graph API, for bulk identity operations and reporting.

- Professional working proficiency in English and Spanish.

- Flexibility to participate in an on-call rotation and provide support outside regular business hours, including weekends, when required for critical P1 and P2 incidents

- Experience with multi-tenant or multi-forest identity environments, and with tenant consolidation.

- Exposure to identity governance and administration (IGA) tooling and automated access certification.

- Familiarity with SOX or similar regulatory access control requirements.

- Experience with eDiscovery and Microsoft Purview for investigation support.

- Experience in a manufacturing or food production environment, including managing identity for a largely non-desk workforce.

Qualifications

Bachelors - Computer Science, Bachelors - Cybersecurity, Bachelors - Information Systems, Bachelors - Information Technology, Masters - Computer Science

Certifications

CompTIA Security+ - ComptiaComptia

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Cybersecurity, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Risk Management, Storytelling

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Cybersecurity S

Remote Type -

Hybrid

Work Shift -

Day Job (Mexico)

Why join Genpact?

  • Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
  • Make an impact - Help global enterprises solve business challenges that matter
  • Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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