Tech Lead - Enterprise Application Salesforce P 4C

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

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Job Description

Inviting applications for the role of Tech Lead , Salesforce Leankor Developer

This role is designed for a technical expert who can extend and optimize Salesforce managed packages. Leankor experience is a plus but should have a deep understanding of how to build custom layers atop complex third-party applications and manage the technical lifecycle of enterprise-scale managed packages.

Responsibilities:

· Managed Package Architecture: Lead the technical strategy for implementing and extending high-scale managed packages, ensuring custom code remains compatible with package namespaces and future upgrade paths.

• Leankor Optimization (Preferred): Architect custom visual workflows and project management extensions within Leankor, leveraging its Kanban, Gantt, and Resource Management components to meet unique enterprise delivery needs.
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• Advanced Custom Development: Develop high-performance Apex (Triggers, Controllers, Batch) and Lightning Web Components (LWC) that interact seamlessly with managed package objects and protected metadata.
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• Package Upgrade Management: Strategize and execute complex package version updates, performing impact analysis on custom triggers, overrides, and integrations to ensure zero downtime or regression.
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• Technical Governance & Namespace Management: Maintain strict adherence to Salesforce best practices regarding Namespace Prefixes, avoiding naming conflicts, and ensuring robust error handling across the managed/unmanaged boundary.
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• UI/UX Customization: Design custom interfaces using Field Sets, Custom Settings, and LWC to provide a bespoke user experience that enhances standard managed package layouts (e.g., customizing Leankor’s Project Setup or Board views).
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• Complex Data Modeling: Design and maintain intricate data relationships between standard Salesforce objects, custom objects, and managed package entities (e.g., linking Leankor Projects to Salesforce Field Service Work Orders).
• DevOps & Deployment: Support the CI/CD strategy for deployments involving managed package dependencies, ensuring stable migrations across sandbox tiers using tools like Copado, Gearset, or Salesforce DX.

Qualifications we seek in you!

Minimum Qualification:

· B.E or B.Tech or MCA

· Relevant experience in Salesforce development, with a strong focus on Field Service.

· Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.

· Deep understanding of Salesforce FSL architecture, data model, and functionality.

· Experience with FSL mobile app customization and offline capabilities.

· Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems.

· Strong understanding of object-oriented programming principles and design patterns.

· Experience with Agile/Scrum methodologies.

· Excellent problem-solving and analytical skills.

· Strong communication and collaboration skills.

· Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable.

Preferred Skills:

· Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud).

· Experience with CI/CD and DevOps practices.

· Experience with testing frameworks (e.g., Apex Unit Tests, Jest).

Qualifications

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.